Testimonials

Good job

Brilliant every time. I have had about 15 to 20 machines off this company. I have recommended my pupils. Love the free gifts I get with each purchase. Love the next day delivery and the delivery tracking.

C.F. Warwickshire (17th March 2017)   Product purchased: Brother XR37NT Sewing Machine

This machine was a challenge for me as my last machine was a Singer treadle which still works well for the basics but I wanted more. I have had the Janome for a few weeks now. I love it but found the instructions a bit difficult. I am still struggling with threading the needle and cannot understand the buttonhole instructions. How ever when it's threaded it's easy to use does a great variety of stitches. Time will tell whether I can adjust to this modern piece of kit, but Ihave mastered my iPad so should be able to take full advantage of its features in time

B.J. Staffs (15th March 2017)   Product purchased: Janome J3-24 Sewing Machine

This machine was a challenge for me as my last machine was a Singer treadle which still works well for the basics but I wanted more. I have had the Janome for a few weeks now. I love it but found the instructions a bit difficult. I am still struggling with threading the needle and cannot understand the buttonhole instructions. How ever when it's threaded it's easy to use does a great variety of stitches. Time will tell whether I can adjust to this modern piece of kit, but Ihave mastered my iPad so should be able to take full advantage of its features in time

H.S. Cheshire (15th March 2017)

My sewing class teacher and fellow pupils recommended Sewing Machines Direct and Janome and I am so pleased I took their advice. I ordered online on Tuesday evening and the machine was with me Thursday lunchtime at the time promised. Machine was well packed and free gift was a lovely bonus. Can't fault the company at all and am delighted with the performance of my Janome machine and am pleased I purchased the 6125c with the quilting package. Have already recommended SMD to a friend who has also just purchased.

D.M. North Yorks (15th March 2017)   Product purchased: Janome 6125QC Sewing Machine

SMD have been amazing. From the outstanding delivery service, to answering any questions I had, no matter how daft, SMD have excelled. I ordered my machine Tuesday afternoon and it arrived first thing Wednesday morning in pristine condition. I'm very happy with the quality. They truly are a lovely company and I feel confident dealing with them.

S.E. Wilts (14th March 2017)   Product purchased: Janome 8050XL Sewing Machine

I was very happy with the new sewing machine I ordered. It came very quickly and coped admirably with the mammoth curtain making session I had planned.

A.W. Herts (14th March 2017)   Product purchased: Husqvarna H Class E20 Sewing Machine

Having ordered my machine on Wednesday afternoon I had notice of delivery for Thursday morning. As this wasn't convenient I was offered 3 alternatives and opted to collect at my local Sainsbury's which was ideal. Your service is brilliant.

H.A. Warwickshire (13th March 2017)   Product purchased: Janome 8050XL Sewing Machine

Couldn't get better. Fantastic company to order from. The website is easy to use and gives all the information required. I knew which machine I wanted so I did not ring the customer services but the communication received from when I made my purchase was outstanding. I knew where and when my parcel would be here. The machine is fantastic and all the free extras and gifts are amazing. So pleased. I was recommended sewing machines direct and I would definitely recommend them to anyone. Thank you

P.T. South Wales (12th March 2017)   Product purchased: Janome MXL50 Sewing Machine

Hi Russell,

Just wanted to say thank you to you and the team for a super speedy delivery, and what looks like, so far, a great product.

Best regards,

S.A. North Ayrshire (11th March 2017)   Product purchased: Frister & Rossmann 580 Roller Press

Excellent next day service. Delivery came when promised. Real bonus to have 50 large spools of different colour cotton plus 5 good pairs of sewing scissors and 5 more bobbins, with tape measure and more needles. Very impressed! Machine is fine, and works well. Price same as Amazon but with no extra for next day service. Would certainly recommend company.

M.Q. Kent (11th March 2017)   Product purchased: Janome 2200XT Sewing Machine

My sewing class teacher and fellow students recommended you and Janome to me. I placed my order Tuesday night for a 6125QC and it arrived yesterday - am delighted with it and your speedy service (and the free gift!) and have been pleased to recommend you to a friend today.
Had recently had a bad experience with buying a cheaper machine which was faulty within a few months of purchase and am so pleased to have found you.
Many thanks.

C.M. North Yorks (10th March 2017)   Product purchased: Janome 6125QC Sewing Machine

I bought this for my daughters upcoming 21st birthday. ( machine not given to her yet) the service was amazing. I ordered late Tuesday evening, it was dispatched Wednesday and arrived Thursday morning. I was given a 1 hour delivery slot and able to track the couriers location along the way. Years ago I bought a machine for my eldest daughter from here too, and great to see the service is still as good. The scissors and threads pack that comes with the order is also great. Large selection of colours and large 1000 Mt reels.

M.C. Bucks (8th March 2017)

This is my 5th purchase from Sewing Machines Direct and each time I have received the same excellent level of service. Customer service is also excellent. I cannot recommend them highly enough.

A.D. Leicestershire (8th March 2017)

Just received my overlocker bang on time, first class service as only ordered Fri afternoon and I live in northern Ireland. Reading instructions now and if all working ok I intend ordering a replacement for my sewing machine next week. Superb packaging and delivery, your company is a pleasure to do business with.
Thank you.

M.H. N Ireland (27th February 2017)

Simple easy in all fronts , from choosing (lots of choices) purchase and delivery, plus free gift with my beautiful Janome. Hope the after service , if I need it is as good. Thank you all at SMD

K.M. Surrey (27th February 2017)

I found the website informative and easy to use. Chose and ordered my machine - A Janome SMD 2000. It arrived the next day in the given time slot. It has been on the kitchen table ever since and I am so pleased with it. I have only done a couple of basic projects so far, including sewing some quilted fabric, and it handles it all easily and smoothly. The instruction book is clear and easy to follow. I look forward to many happy hours of sewing - great little machine - love it!

C.B. Wilts, (22nd February 2017)   Product purchased: Janome SMD2000 Sewing Machine

First I would like to thank you for the gifts. I was surprised. They are for excellent quality. Thank you. Sewing machine is also very excellent for me like a beginner. I'm impressed. Delivery was very quickly and informative. Thanks for everything. I recommend you to everyone.

I.J. Lincolnshire (22nd February 2017)   Product purchased: Janome 8050XL Sewing Machine

Love my new machine, so easy to use, great value for money. I bought the storage bag, scissor set and 50 threads package. Very fast delivery too. I highly recommend using Sewing Machines direct.

D.D. Lanarkshire (20th February 2017)

I ordered my machine late on Thursday and it arrived first thing on Friday. It was absolutely the best deal available at the time of ordering so I am very satisfied with my purchase. I will no doubt return for future purchases. Very happy customer.

W.P. Devon (18th February 2017)

I took delivery earlier of the overlocker that I ordered from you yesterday and would like to write you a testimonial, I have already shared my wonderful experience with my local sewing group! Please feel free to use this testimonial below if you wish to.

I ordered my Brother 1034D overlocker yesterday from Sewing Machines Direct. What a great decision to buy from them, the machine arrived a short time ago with all sorts of goodies including 12(!) cones of overlocker thread which will no doubt keep me going for ages and which I would otherwise have had to buy. I've yet to try out my overlocker so can't comment on that but SMD have completely exceeded my expectations with their customer service- other companies could take a lesson from them! I will definitely use them in the future if I need anything. Highly recommended 👍

Kind regards from a very happy customer!

L.G. Dorset (15th February 2017)