Testimonials

Good job

Comments: I would like to thank you for fantastic customer service and an excellent sewing machine package. I ordered on Monday 18.08.2014 and was kept very well informed on my order status right up to delivery on 19.08.2014 / the very next day ! So thank you very much again, my daughter wanted a sewing machine for her birthday and she will be thrilled with this package.

C.M. Essex (20th August 2014)

Hello Russell, Just a line to say my overlocker and generous gift arrived safely today. I have not yet had chance to use the machine but hope to do so later this week. This was a gift from my Husband and both he and I were very impressed with the service we have received from your company.
My sewing machine is still going well but when it needs replacing we know where we will come for good value and excellent service. Many thanks,

F.G. Cheshire (19th August 2014)

Hi Russell and team, Its been a few weeks since I received my order but really wanted to thank you for an excellent service (before I forget).
Ordering and delivery was faultless, and as for the free gift - my goodness that is worth having (unlike some free gifts you get these days).
Love the machine - although with it being summer it has not been put to very much good use yet - just you wait till the winter evenings.
So all in all, together with the free 5 yr guarantee I cannot recommend you highly enough. Best Regards,

J.T. Email (16th August 2014)

Comments: Hi, just wanted to say how impressed I am at your service and product prices. I bought a Husqvarna Opal 670 on Thursday and it arrived at 11:30am the next day! The free sewing pack is lovely and the extension table is great. Very impressed and I will be recommending your company. Thank you !

J.H. Cheshire (15th August 2014)   Product purchased: Husqvarna Opal 670 Sewing Machine

Dear Russell, I just wanted to contact you to thank you for all the help you gave in getting a Pfaff machine to Italy. It went a little off track at the end, but my sister was able to collect it on her return to Italy. She was delighted with it and asked me to contact you on her behalf.
I will have to replace my 34 year old Elna air electronic at some stage and will be interested in finding an appropriate replacement. Thanks again
Kind Regards

L.H. Manchester (13th August 2014)

Pfaff Hobbylock 2.0. I would like to thank you for the very efficient way you dealt with my order; and the efficient delivery too. My husband couldn't believe the extras you sent with it, cones, scissors etc. The handbook is easy to follow and I have tried it out. I am very pleased with what I have bought.

A.S. Northants (8th August 2014)

Pfaff Hobbylock 2.0. I would like to thank you for the very efficient way you dealt with my order; and the efficient delivery too. My husband couldn't believe the extras you sent with it, cones, scissors etc. The handbook is easy to follow and I have tried it out. I am very pleased with what I have bought.

A.S. Northants (8th August 2014)   Product purchased: Pfaff Hobbylock 2.0 Overlocker

Comments: just wanted to say a huge thank you for the patient advice, speedy delivery and great deal on my new Pfaff Ambition sewing machine. I'm enjoying getting to know my way around the touch screen and it's soooo quiet! i was also so impressed with the amount & quality of the free sewing kit. THANK YOU VERY MUCH :D

J.B. Somerset (5th August 2014)

Dear Russell. I have just received both my sewing machine & overlocker. I have not tried them yet, but they both look great. I am really pleased with the extras that I got with them. I would definitely recommend your company, as it was a quick and efficient transaction. Thank you very much. Kind regards

M.E. West Mids (5th August 2014)

Comments: The Trustpilot site is not accepting my comments.
Maybe because I am on a Mac.
Just to let you know how happy I have been with your service. The Brother sewing machine is just what I wanted, I am enjoying sewing again. The Accessories are brilliant. Many Thanks.

A.T. Cambs (3rd August 2014)

Comments: What an absolute pleasure it's been to deal with people who really care about customer service. When my thirty year old sewing machine finally 'gave in' I was just starting the buttonholes on a dress, my husband ordered the Janome on Wednesday and it arrived early this morning ( Friday ) - UK to the West of Ireland in two days - I finished the buttonholes on my lovely new machine and started another blouse this afternoon. Thank you also for the free sewing kit - generous and good quality.

L.H. Co Mayo (2nd August 2014)

Dear Russell, Just to say how absolutely delighted I am with my new sewing machine (Janome SMD 2000), not to mention the free extended guarantee as well as all the other 'freebies'! Your service and price was excellent and I thoroughly recommend your company. Thank you so much! Yours sincerely,

C.P. Devon (2nd August 2014)

Comments: I've been thinking about buying a sewing machine for a long time. After a little bit of research online and having read all the testimonials on this site I finally decided to order one on Tuesday. It arrived yesterday as promised and the free gift is a fantastic bonus. Thank you so much.

N.R. Belfast (1st August 2014)

Comments: I have already written a review on Trust Pilot but I don't think that appears on your website. I think most prospective customers will look here for reviews. I just want to say, if you are thinking about where to buy, think no more this company is excellent! All the reviews you have read are well deserved. Like me, you are probably not all that impressed with freebies. Just wait until you see the 50 large reels of cotton, 5 pairs of good quality scissors, needles, bobbins and seam ripper! Everything said about the delivery is so true. I am more than impressed with their 5 Star service. And last but not least I am delighted with my Janome J3-24. I didn't want anything with too many fancy stitches I would never use. This machine has more than I thought I would need but I was swayed by the price. However now that I have actually seen what it can do I know I will find all the stitches really useful. I particularly like the stretch stitches. I am going to stop rambling now, I have sewing to do! Thank you SO much, Eileen

E.S. Bucks (31st July 2014)   Product purchased: Janome J3-24 Sewing Machine

Dear Russell, Just to let you know that the SMD4000 arrived this afternoon just before l went to work. Wow! Great service. I ordered Wednesday morning and received it on Thursday afternoon. Well done!
I don't have a chance to test drive yet but she looks good. Bye for now and thank you very very much. Kind regards,

R.A. Northants (31st July 2014)

Comments: I just want to say thank you and how pleased I am with my Janome 2070 I bought from you 2 days ago. I was also more than surprised and very pleased with my free gift of thread pack and sewing kit, thank you once again. I will recommend you to anyone who needs anything to do with sewing.

L.A. Shrops (31st July 2014)

Comments: Thanks for brilliant service. Sewing machine ordered on Wednesday, delivered on Thursday. Looking forward to the weekend of non stop sewing!

Patsy. Email (26th July 2014)

I just wanted to say how pleased I am with the service you have provided. You were recommend to me by my sewing tutor and I have been extremely pleased with the ease of ordering and the very fast delivery. The interlink service is amazing. I appreciated the regular emails and accurate delivery times as well as being given the name of the driver and being able to track his route live on a map. Kind regards

K.P. Walsall (24th July 2014)

Hi Russell. Thank you for all your help. We were delighted yesterday when our sewing machine arrived. We didn't expect it so quickly. Regards

S.S. Alicante (23rd July 2014)

Hello Russell - just to let you know that both machines arrived at exactly 1.10pm - spot on time. Many thanks for your prompt attention and, as previously, excellent service. I haven't unpacked my machine yet - that's a treat for later. Best Wishes

H.V. Cornwall (23rd July 2014)