Hi, I would like to thank everyone ! The delivery was quick, three days to go to France. Russell was very helpful ! I will come back I am sure !
B.M. France (8th December 2014)
Comments: Just to say that my Janome 5124 sewing machine was delivered safely yesterday. Thank you. As it is a christmas present from my husband to myself, I will not be opening the parcel until christmas day itself and can't wait to see my new machine.
S.F. East Yorkshire (5th December 2014)
Comments: Thank you once again for your help in buying the Brother 1034D overlocker.
The courier service is excellent as always and my machine arrived promptly at 09.30 - less than 24 hours after talking to you. My best wishes
J.T. Dorset (5th December 2014)
Comments: Best wishes to you all for Christmas and the New Year. I hope 2015 is a good year, keep up the good work. Regards
A.W. Email (5th December 2014)
Comments: Hello! A big thanks to David! I just want to say Thanks for your support. I phoned you a couple of times yesterday and at last my Husband succeeded with the stuck-thing. He turned the hand wheel until he turned slightly red in his face, but the hand wheel came loose. I have tried the machine and although I never have sew on a over locker - it makes a perfect result. It was easy to thread and it gave perfect seams at once! I am stunned! this will definitely be my new best friend. Thanks again
E.P. Sweden (4th December 2014)
Hi, My wife ordered a Brother L14 sewing machine from you on Monday and I just wanted to let you know it arrived safe and sound (I like the Santa sticker😄)and well packaged. Really appreciate your service and will recommend. Thanks again,
A.M. Co Down (3rd December 2014)
Dear Russell, Ambition Essential arrived on time yesterday, many thanks for your service. Kind regards
P.C. Wilts (29th November 2014)
Hi Russell, Yesterday I finished my first garment on my new Janome 525, and so far I’m really delighted with it. It is such a long time since I had a reliable smooth machine, I hadn’t realised how much my poor old machine had put me off sewing. Today I’m going to tackle a second garment using different functions. And the free gift pack is PHENOMENAL!!! Thank you SO much for being so generous to your customers. Fantastic!! I shall be submitting a glowing report to the Trust- pilot site very soon.
Many many thanks for your 5 star service. It’s a very rare phenomenon these days.
M.P. Granada (28th November 2014)
Thank you for your excellent and quick delivery of Janome Sewing Machine 525s sewing machine Order Number..... Also, thank you so much for the added surprise extras, so unusual to have such good customer relations today and will not hesitate to recommend you. Thank you very much from
L.P. Dorset (27th November 2014)
realy thx for frister epoclock overlock briiliant machine im so happy,made my day .i need hemming machine now
L.O. Antrim (27th November 2014)
Comments: Just a note to say that my order arrived safely today.
The threads etc were added bonus.
Can't wait to start stitching.
Thank you for yor quick delivery.
M.F. Dorset (27th November 2014)
My Janome arrived this morning with free gifts. I have to say it was like Christmas - I was just as pleased with the freebies as the machine! Thank you so much for all your help and efficiency and such prompt delivery. Can't wait to try the machine.
S.M. Cornwall (26th November 2014)
Dear Russell, I received my sewing machine this morning and I am delighted.
It arrived when you said it would and I have used it and find it perfect..................
many thanks to the team at Sewing Machines Direct
kind regards from
K.J. Inverness (26th November 2014)
I have been in business for some 30 years, and try to provide great customer service.
Having dealt with your company, I can only say it was second to none.
Delivered on time.
Pre delivery phone call.
Courier contacted me, and we could track the order.
Given great advice from the start.
Machine (Brother V5) arrived and it is fantastic.
And then we opened the boxes and found lots of free gifts. So pleased I came to your company, and will certainly return.
Thank you for just being you.
Bob. Skegness (22nd November 2014) Product purchased: Brother Innov-Is V5 Sewing & Embroidery Machine
Thank you so much for the excellent service provided by your company during my recent purchase of a Brother LX17 sewing machine. It makes a refreshing change to deal with such an efficient company who really do know the meaning of customer service. The communication from placing the order to the goods being delivered was outstanding. The free gifts are very much appreciated - it will be a long time before I need to buy any more thread. I just need to learn how to sew. Once again many thanks.
D.L. South Yorks (22nd November 2014) Product purchased: Brother LX17 Sewing Machine
Dear Russell, Just a note to say thank you for your excellent customer service. The packages, I thought there would only be one, arrived extremely quickly and appear to be in good order.
K.W. South Wales (21st November 2014)
Hi Russell, I just wanted to say a very big thank you for the service you have given regarding the Janome machine I ordered from you. It arrived as promised yesterday and I am very pleased with it. Also thank you very much for the threads and scissor set , I shall find both very useful.
I will be recommending you to all my sewing friends, Kind regards
S.H. France (19th November 2014)
Ordered sewing machine for my wife for Christmas yesterday morning and arrived at 2-30pm this afternoon am well please and cant believe the the quality of the free gifts bag & cottons.
R.W. London (18th November 2014)
just to say thank you , buying a sewing machine for the wife christmas present was a mine field big thanks to Wendy for all the advice , next day service , free gifts perfect , thank you again
S.T. Email (17th November 2014)
Dear Russell and Karen, I am writing to say how grateful I am for the amazing service I received from you.
It was prompt, professional and outstanding in every aspect.
I am so happy with my new Babylock Imagine-2 and thank you for all your generous gifts.
And what is also important to me is that every time I will be using my wonderful machine - I will think with big gratitude about those wonderful people who've made that experience so positive. Wish you all the best,
Hope to see you soon again.
O.B. Bucks (17th November 2014)