Hi Russell, Many thanks for getting back to me.
I would also like to thank you for the service you provided with my recent purchase. I was very impressed with the delivery service and being kept informed of the process.
Also no one else could give me any information on Innov-is 550SE as to the size of feet I required. I will be coming back to you to purchase this and more. Once again thank you so much for all your help. King regards
L.S. Bucks (27th February 2015) Product purchased: Brother Innov-Is 550 A Grade Sewing Machine
The sewing machine arrived safely yesterday, only 4 days from yourselves to Italy. Also many thanks as I wasn’t expecting the thread kits.
Great service. I can’t use it for a month as it’s for a birthday present for my daughter on the 24th March but I hope it will be fine. Once again many thanks.
S.K. Italy (27th February 2015)
Dear Russell, Once again a quick concise delivery of a quality item at a great price.. Loving the gifts too. Thank you.
J.H. N Yorks (27th February 2015)
Hi Russell, The order has just arrived, everything is perfect and arrived super fast. Excellent service!! Kind regards,
M.Z. Edinburgh (25th February 2015)
Dear Russell, Just to let you know that, following my chat with your engineer, I adjusted the tension, reloaded the bobbin (correctly this time) and everything now works perfectly.
Thank you for your exceptional customer service.
C.V. Norfolk (25th February 2015)
Dear Russell, Can I say "WOW"? What a wonderful little machine! I'm really pleased with it (and so is my 3 year old who got a new "dancing dress" made for her this weekend).
As if the machine wasn't great enough, there were the reels of cotton, scissors, bobbins and needles. What a lovely gift bundle. Thank you SO much.
R.A. Wilts (22nd February 2015)
Dear All, I received my sewing machine (Janome 6260QC) yesterday and have already started to use it. I love it! It is so easy to use and will certainly make a difference to my projects. Thank you for the excellent service - and my free gift, I don't know how long it will take me to get through that much thread but I will have a really good try.
J.A. Isle of Wight (17th February 2015)
Hi. I just wanted to say thank you so very much for such prompt service in delivering my Janome sewing machine. My machine is brilliant and the free gift pack of scissors and threads is amazing. Thank you once again. Many Thanks
S.C. Worcs (17th February 2015)
Been meaning to drop you a line to say how much I love my new Janome sewing machine - made lots of things already and it's only been a week! And thank you so much for all the lovely cottons and extra bobbins and needles and not forgetting the scissors. Thank you :-)
J.L. N.Wales (14th February 2015)
Dear Russell, Thanks to you and your engineer Mrs P has finally got it sorted. It was very kind of you to go to so much trouble for us, complete strangers.
Many thanks, Frank & Maggie.
Frank & Maggie Email (6th February 2015)
Hi Russell, I must write and thank you so much for sending my machine so quickly. It was here by around 12.30 today so less than 24 hours since I ordered it. I absolutely love the machine and it will be great for the job I am doing at the moment - making cushion covers for a caravan settee and chair which I've been having great difficulty with as it's all piped. I had bought a cording foot which wouldn't fit any of my other 4 machines and it does fit this one being able to raise the presser foot lifter just that extra 1/4 inch - magic! I find that I can also use the needle threader which I wasn't able to do on my other computerised machine - that is also magic as I'm rather elderly! Many thanks again and I will recommend you to everyone. Kind regards
C.W. Dorset (5th February 2015)
Just a short note to thank you for the great advise from Sales when I called your company. I purchased the machine Dave recommended: amazing price, delivery was super fast (approx. 5 days to Germany), machine is perfect for the job, lots of useful accessories were included and there was an interesting package of freebies. Can't think of anything better! Thx again. I will be happy to recommend you and buy again from you next time I need a machine.
G.A. Germany (4th February 2015)
Thank you so much for the prompt delivery of my sewing machine. I have only had it for an hour so not tried it fully but so far I am absolutely delighted and with the free gifts. Great service thank you again.
J.D. Glos (2nd February 2015)
Hello, I just spoke to Wendy on the phone for some advice about buying a sewing machine. I would like to pass on my thanks for her help as she was able to answer all my questions straight away. I have now placed an order for my new JANOME 6125QC based on what she said. Really looking forward to receiving it! thanks again,
T.E. Cheshire (30th January 2015)
Hi Russell, I just want to let you know that I have received my overlocker last Wednesday, and it's so perfect. Thank you again, it was a pleasure to deal with you.
I give your website to my friends, a lot of them are looking for a great overlocker, maybe you will increase your french buyer number ! I told them how serious you are about customer service ! Thank again !
S.E. France (28th January 2015)
This is my 4th machine I have ordered from you fantastic service, machines all fantastic - embroidery, sewing, sewing for niece and over locker thank you so much
B.A. Shrops (27th January 2015)
Janome 1200D brilliant machine, thank you
C.C. Powys (26th January 2015) Product purchased: Janome 1200D Coverlocker
MANY THANKS FOR THE WONDERFUL FAST SERVICE I RECEIVED WHEN I ORDERED MY BROTHER SEWING MACHINE. A PLEASURE TO DO BUSINESS WITH YOU.
L.C. Co Sligo (23rd January 2015)
Hi Russell, Wow, that was quick! Your excellent reputation has already been proven.😊
Looking forward to receiving my order! First sewing machine since textiles class at school. It was quite a decision but all the forums & websites advised your website for good deals, being a reputable company and helpful aftersales support....which I may need! Kind regards
C.H. Glos (23rd January 2015)
I wanted to buy a sewing machine for someone special but I had absolutely no idea where to start. I obviously couldn't ask her (too much) what she wanted and there's so many different types out there that do a couple of different little things here and there, it almost seemed impossible and that I was going to have to forget the surprise bit... but then I came across Sewing Machines Direct!!! They were AWESOME! They took the time to explain everything (several times) and get me sorted, plus the option of a mobile phone number to ring, Which I quite like. You get straight through. It is the only place to buy a sewing machine, If your looking to buy then you won't go wrong with them! Thanks very much Sewing Machines Direct!!!
W.C. Cambs (22nd January 2015)