This is the fourth time I've used SMD and just wanted to say a huge 'thank you' to your team yet again for the excellent service and quick dispatch of my new Janome 8050XL. Together with Interlink, your delivery service is second to none. I was thrilled when I saw you were offering such a good deal on this machine as I won't buy sewing machines from any other online company. I think my sewing machine collection is complete now, but I know where to come if I am tempted by a newer model in the future! Good luck to you all.
B.H. Lancs (25th March 2015) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit
hello....my machine and extension table arrived today, all in good order and it is wonderful, thank you.
A.G. Devon (25th March 2015) Product purchased: Brother Wide Extension Table (WT7)
Hi Russell, Great service. I am really enjoying my new machine. Thank you for everything. Kind regards
A.S. Surrey (24th March 2015)
Hi Russell, I just wanted to thank you for the brilliant service, and amazing free gift. My daughter L.G. bought the same machine as I did, and last week another friend B.L. bought one too. We are all very pleased with our machines, and the great service too Regards T.G.
S.G. West Sussex (24th March 2015) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit
My V3 arrived on Thursday and I have stitched out my first design today. I love it, thank you!
N.W. Herefordshire (21st March 2015) Product purchased: Brother Innov-Is V3 Embroidery Machine
Hello Russell, Thank you for my new sewing machine (smd4000) which arrived as said on Tuesday. I am absolutely delighted with it. It is going to take me a while to navigate round it, as there is so much to it, but I am sure as soon as I start using it properly it will get easier.
K.L. Fife (19th March 2015)
I've left you glowing recommendations on Trustpilot. Your customer service is out of this world. I'm so glad I chose to purchase my machine with you. Kind Regards
N.L. West Yorkshire (19th March 2015) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit
Hello Russell, Thank you for your prompt service to provide the Pfaff 580 to us here in Cyprus. We have been using the iron for some time now and find that it is just what we need.
T.M. Limassol (18th March 2015) Product purchased: Pfaff 580 Roller Press
Comments: Dear Russell, My Janome ex demo overlocker arrived this morning and I have had a great afternoon using it. I am very pleased with it and just wanted to say thank you.
C.H. Herefordshire (17th March 2015) Product purchased: Janome 6234XL - Great British Sewing Bee Model
I'd just like to congratulate you on such amazing service. I can't believe I ordered my overlooker (a Mothers day gift from my husband and daughter) at 3.30pm and it was delivered at 8.30 the next morning! Fantastic courier service too.
Many many thanks.
H.R. Somerset (17th March 2015)
Hi there, I am writing to you to tell you how very pleased and impressed I am with your service. I ordered my Brother L14 last night using a very easy and quick process, and here I am today, sat using the machine, which I am very happy with! I love the machine and the freebies were a very nice touch. You completely exceeded my expectations and I wish more companies worked to your Standards.
Thank you once again for your very quick delivery and an efficient and excellent service! I will thoroughly recommend you to all my friends and family! Kind Regards
C.B. Wilts (14th March 2015)
Thank you so much. My daughter is so delighted with her present, the Pfaff 160s. Thank you for your patience and kindness over the delivery.
P.D. Merseyside (14th March 2015) Product purchased: Pfaff Smarter 160S Sewing Machine
Hi Russell I would like to thank you and your staff for sorting out my order for the Janome Cutwork kit and its prompt dispatch.
I received it next day and thought the tracking was first class.
Thanks again, Regards
W.F. Lincs (13th March 2015)
Just wanted to to express our thanks for an excellent service, quality products and amazing free gifts! We will be back to buy again.
S.T. Cambs (11th March 2015)
I received my Janome 8050 today and I am completely delighted with it, it is exactly what I had hoped for. Your service has been faultless and I will have no hesitation in recommending you.
D.B. Devon (11th March 2015) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit
Hi Russell, My sewing machine arrived this afternoon and I love it. Thank you for all of your help. I couldn’t be happier. I’ve posted a review on trust pilot.
S.S. Tyneside (10th March 2015)
Hello, I just want to say thank you very much for the prompt delivery of my Janome CXL301 sewing machine. I ordered 3.30 on the Thursday and it arrived at said address Friday late morning. I haven't had time to even open it yet but I'm sure everything is fine, the free sewing kit was a lovely bonus. I would also like to say thank you to Russell who was more than helpful. I would recommend your company to anyone and shall be ordering more parts soon. I am over the moon with the quick service, friendly helpful attitude that you find very hard to come across nowadays.
P.L. Worcester (6th March 2015) Product purchased: Janome CXL301 Sewing Machine
Good morning Russell, I have received my Janome 8050XL but as yet have not tried it. It arrived during the time specified by the courier all neatly packed together with the cottons. Thank you,
M.H. West Sussex (5th March 2015) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit
Fantastic service...machine arrived at 10.30 this morning! The free gift of threads and scissors was a pleasant surprise! The housework may have to wait.. Will recommend your company to my friends!
M.K. Worcester (5th March 2015)
Hello Russell, Just a quick note to say thank you for the safe delivery of my beautiful Baby Lock Enlighten your delivery was punctual and I am working very hard to resist trying it out! Kind Regards
E.S. London (4th March 2015)