Good job

Hi Russell thank you so much for the email
My machine is working perfectly thank you.
Your engineer was amazing talking me through all the steps of my machine.
Your company has been amazing. First class service. Thanks again. Regards

J.H. Cheshire (28th July 2015)

Good Morning, Russell,
I'm just writing to let you know that the chair arrived yesterday and I'm delighted with it.
Many thanks for organising such a speedy dispatch and delivery. Kind regards,

K.G. Cornwall (28th July 2015)   Product purchased: Horn Furniture The Hobby Chair

Thanks Russell, I really have enjoyed my experience buying from you, you have been most helpful, I would certainly recommend you. Kind regards

K.B. Essex (28th July 2015)   Product purchased: Elna 664 Pro Overlocker

Having owned a Janome sewing machine for many years I ordered the 8050XL model for my daughter who loves sewing too. It arrived promptly at the time quoted by email - so efficient! Thank you for the thread and scissors too, very much appreciated. I shall be recommending SMD to my sewing buddies and look forward to doing business with you again.

A.S. Herts (23rd July 2015)   Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit

Happy, happy, happy.

I have just bought the Janome 8050xl from smd, I bought my Janome overlooked from them in December last year and both experiences were fantastic. Everything from the price to the delivery was such a pleasure. Free next day delivery and a text on the morning with a 1hour delivery spot with the option to change it was brilliant AND it arrived on time. I recommend smd to anyone and everyone and I will never buy from anywhere else. Keep up the good work guys x

D Townsley (23rd July 2015)   Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit

Excellent service and advice

Sewing Machines Direct were recommended again and again by members of a sewing group I follow on a well known social media site as being the best place to buy from. And the advice was spot on! Russell knows his products inside out and was able to guide me in making the right choice of overlocker for the type of projects I like to sew and I am delighted with the Brother 1034d that I ended up buying. I ordered after 2pm and was unpacking the machine by 9am the next morning. No fuss, just great service. Couldn't recommend more highly - don't hesistate to order from here you will not be disappointed.

S SHINNER (23rd July 2015)

Perfect service

Brand new to sewing machines.

Ordered a Hello Kitty Jaguar model. This was shipped out to me next day delivery and for free! Also included a £40 kit of thread and other items.

The machine is really nice to use.

Many thanks.

SiOnara (22nd July 2015)   Product purchased: Hello Kitty Compact Sewing Machine

Excellent service and quality product

I recently purchased Janome SMD 1000 sewing machine from Sewing Machines Direct. My order was dispatched immediately and arrived within two days! I was kept informed of the progress of my order throughout. Delighted with the machine!

ANON (20th July 2015)   Product purchased: Janome SMD1000 Sewing Machine


Fast and perfect delivery to my door in Sweden! Better price than in Sweden. So far, I'm really happy with my new sewing machine (Husqvarna Eden Rose). The scissors and thread that was included as a special offer was medium quality. Not the best but not the worst either.

When it's time to order a new machine again, maybe an overlock, I will absolutely order from Sewing Machines Direct again!

Diana (18th July 2015)

Hi Dave,
I just wanted to say a very big thank you for the brilliant service you gave when I returned my EPOCHLOCK 055D overlocker for service on Wednesday 4th July.
Also thank you for trying to sort out the problem over the phone when I first called at the beginning of the week.
I wouldn't hesitate to recommend your company in the future, an excellent service from delivery of the machine when I first bought it to the superb aftersales service. Many thanks,

E.L. Lancs (17th July 2015)

Excellent service and quality product
I recently purchased Janome SMD 1000 sewing machine from Sewing Machines Direct. My order was dispatched immediately and arrived within two days! I was kept informed of the progress of my order throughout. Delighted with the machine

Anon (16th July 2015)   Product purchased: Janome SMD1000 Sewing Machine

super quick delivery,great value,lovely people
Stumbled across SMD after deliberating between making a purchase on ebay. Glad i didn't now. Seems SMD have it all figured out, customer service,warranty,good price and you have the confidence that if you have a problem they can help. I've bought the brother LS14 for my daughter (a new novice sewer) i needed a good brand name that was reliable (i recall my mother having one of these many years ago) so knew that this would cover the basics and would help her develop her sewing skills. Cant wait to give it too her for her birthday tomorrow. And a little jealous too, think i may have to buy one for myself now. If anyone's looking for a machine give them a call as they really know what they're talking about and the sewing extras of all the cottons and scissors are fantastic value. Thanks SMD

S. J Kent (16th July 2015)

Happy customer enjoying a new machine

I have recently decided to start sewing again after a long gap. My frister and rossman cub 4 is 42 years old. It still works but is begining to show its age. I went for the Frister and rossman cub TLX. I wanted a compact as this is what I am familar with and only plan a little dressmaking and craft work I don't need anything bigger with loads of stitches and functions I will never use.
I am really pleased with my choice. I have only just started my first garment. The machine is light and easy to use. I'm not very good following diagrams so used online video to work out how the automatic needle threader worked. Once I understood the principle its realy easy to use,( needle threading was a struggle with eyesight not as good as it used to be). I am glad I decided to buy the carrying case as well more for storage than carryng. I have to put the machine away after each. The filmsy plastic cover isn't much use to me
Sewing Machines direct website was easy to use and the service provided was exaltly as descibed. I recieved my machine well packaged the next day. I don't expect to need another machine,but would certainly use this company again and recommend it to others.

C Green (14th July 2015)

Hi, I have been in today to purchase my new toy! Can't wait to get sewing.
I just wanted to say how helpful the staff were, especially the lady who served me.
She had a lovely manner. I was not afraid to ask silly questions due to my lack of knowledge.
Made the experience very enjoyable, thanks.

J.W. Denbighshire (13th July 2015)

Very good communication and assistance before deciding to buy this machine. Good delivery time to the Isle of Skye. I am delighted with the machine and special bonus of thread and scissors. The machine was very easy to set up and start using and would be suitable for both beginners and more practiced sewers. Would certainly recommend SMD for their excellent service.Many thanks.

E.R Isle of Skye (13th July 2015)

Fantastic Service from SMD

I have recently purchased a SMD 4000 from SMD. From the initial phone call to the receipt of the machine, only a day later I have been extremely impressed. I was going to buy the John Lewis JLX 2000, which is very similar in price and features, but SMD offer the 5 year warranty, which is an additional charge at all other suppliers. The machine came with a host of goodies and a wonderful selection of threads as well. Wendy and Russell have been fantastic in advising which machine would be best and we decided on an ex-demonstrator which is perfect and completely unmarked. In fact it looks like brand new. In addition to a better deal than John Lewis, I also like the fact that I am supporting an independent retailer as it is so important to support small businesses. Once again thank you very much and I look forward to getting lots of advice when I start my first project, recovering my caravan cushions and making new curtains!!.

Mrs Betts-Dawson (10th July 2015)

Hi Russell, My machine arrived yesterday as stated. Have already fitted it out and had a play. Everything seems to be fine. Will be a good companion to my Performance 5.0 which is too heavy to take to my quilt group.
Thank you for the free motion foot and scissors. Excellent service.

L.P. Notts (9th July 2015)   Product purchased: Pfaff Passport 2.0 Sewing Machine

Excellent service

Ordered sequin/ribbon foot and ribbon/tape guide for Janome TXL607. Items arrived quicker than expected. Sent email giving time slot for delivery.

Rose50 (9th July 2015)   Product purchased: Janome 200332000 Ribbon/Sequin Foot Category B

Thank you Russell. Machine arrived safely, out of box and ready for me to read the instruction book!

H.P. West Sussex (8th July 2015)   Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit

Hi I just want to say what fantastic service I received when I bought my sewing machine. Wendy was so patient and helpful. Thank you very much . I will recommend you to any one that is looking for a machine. Thanks again.

M.B. Flintshire (7th July 2015)