Ordered a SMD3000 yesterday and it arrived today , at the tracked time, 1.45 p.m! Amazing service. The machine is a Christmas present for my granddaughter who is studying textiles. The bonus gifts of cottons, scissors etc are a welcome surprise and will come in useful. We , as yet , do not know how the machine will perform . Having used a Jenome for a number of years I can't anticipate any problems. If there are given the service already received I'm sure anything will be resolved. Thankyou.
H.B West Yorks (14th October 2015) Product purchased: Janome SMD Exclusive SMD3000 Sewing Machine
Just want to say thank you for your service. Mr SMD 3000 arrived this morning as promised.
E.C. Staffs (13th October 2015) Product purchased: Janome SMD Exclusive SMD3000 Sewing Machine
My wife ordered a new Janome Sewing Machine yesterday and it arrived safely at 8.30 this morning. Would you please pass on our thanks to Russell for such wonderful and efficient service. We will certainly be recommending you to our family and friends. So very refreshing to be able to write in such positive fashion! Best regards
D&H. B (8th October 2015) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit
As a part time cabinet maker and furniture restorer I recently had to buy a sewing machine to complete a re-upholstery job which involved making piping and recovering some box cushions. On your advice I bought the SMD 500. What a magic machine. I had never used any sewing machine before but with a bit of help- from U Tube and following your instruction book everything was achieved and more. Unbelievable value for money...and I now find myself quite addicted to testing out its versatility. Many thanks for your help, advice and above all for providing such a terrific machine.
J.D. Berks (8th October 2015)
Great service and super fast delivery!
After doing some research I decided to buy the Frister & Rossmann overlocker and found the best price in Sewing Machines Direct. I placed the order on Wednesday and the overlocker was delivered Next day in the morning with a Free carry case and package of threads and needles. I love the F&R overlocker and buying from SMD is one of the best shopping experiences ever, fantastic service and super fast delivery! Thanks
M.N London (7th October 2015)
Hi, I just wanted to say THANK YOU.
I ordered and paid for a JANOME 8050XL sewing machine on Monday 5th October 2015.
I received it today 6th October 2015 at 13.21! the exact time I was told it would be delivered!!!!
FANTASTIC SERVICE. I can't wait to get sewing.
J.C. North Yorks (6th October 2015) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit
Exactly fits the description and delivered as promised, next day. Delivery driver was cheerful and brought all three packages in. This is an excellent machine, full of lovely stitches and features. I'm completely new to sewing, so would recommend this for anyone who wants to play with sewing, to learn dressmaking and to create sewn items for their home. It is well worth spending extra to get one of these machines, so easy to use and transport. Thanks to SMD for their clear description on the website, which helped me choose. Will recommend this machine to beginners, it is so easy to understand and use, literally straight out of the box.
L.L Shropshire (5th October 2015)
Thank You for my sewing machin, I am very happy with my machin, and also lots of threads and presants came with it. Delivery was amasing faster and safe...thanks a lot,,,very good delivery and service for avery way..
Y.S. Notts (4th October 2015)
Hi Russell, Just to let you know that my new Pfaff Ambition 1 sewing machine arrived promptly – and to thank you for your extremely quick (within the hour) dispatch of it. Also, thank you for the freebies included, especially the adaptor plug from English to Spanish. It’s truly a superb machine and it’s not difficult to find and use its features. Kind regards,
N.W. Jaen, Spain (1st October 2015)
I would like to make a comment. I am very very pleased with my brother machine, and have used it since it arrived and your prompt service, it arrived within 2 days, and for the fantastic free goodies, and the bag at a greatly reduced cost.
J.H. Lincs (30th September 2015)
Great machine love it already so easy to use and instruction book really useful
L.B.Norfolk (26th September 2015)
Sews like a dream
I upgraded my Singer to a Janome SMD3000 and I'm so glad I did! The speed limiter makes sewing so much easier and I love all the cool functions. The free spools of thread mean I won't have to go thread shopping for quite a while! Thanks, SMD!
W.S Kent (25th September 2015) Product purchased: Janome SMD Exclusive SMD3000 Sewing Machine
Great customer service
I received very helpful advice to help me decide between the three Janome sewing machines I had picked out, in the end I decided on the SMD5124 as it appeared to fulfill all my requirements.
Since it arrived I have shortened lined curtains and reupholstered cushion pads for my daughter's nursing chair. It is a very sturdy machine and I like the fact that it has a hard cover to protect it. I could have had a model with more patterns but it is unlikely I would ever have used them.
With two new granddaughters joining our family I am sure the machine and myself will be kept very busy with making dresses for them in the future. Thank you Russell for your advice.
P.B Welshpool (23rd September 2015) Product purchased: Janome SMD5124 Sewing Machine
THE Best Place to Shop - *****
Having researched the web for a new sewing machine, I finally decided on the Janome 525S on sale with Sewing Machines Direct. I had a couple of queries so phoned and spoke to them. They were so very helpful and I ordered my machine there and then. That was mid morning and my machine arrived lunchtime the next day. What a good service. I could track my order all the way to the point of knowing when the driver was minutes away. Thank you for such an outstanding service.
Oh, and the machine is really great. Instructions very, very clear and simple to follow. Thank you again.
C.F Surrey (22nd September 2015)
Fantastic service and products
I have bought Coverstich machine Janome 1000 PRO. The machine arrived in one day with lots of extras. I have made a phone call to ask for a support and I was given fast helpful advice. I cant be more happier. I would recommend this supplier for fantastic prices and wonderful customer service. I am going to purchase more products from them. 5 STARS service
Z.G Oxford (22nd September 2015)
Fantastic quality and service
I found Sewing Machines Direct to be a very informative website. The customer services were excellent. The product I bought was a Brother 1034D serger which, along with its accessories, was superb value for money. But the most important thing for me was the quality of the product on delivery and the reliability of the delivery service, both of which were excellent. This was such a relief, because it can be such a headache otherwise, especially with online products. But I absolutely love my product and I have already been recommending Sewing Machines Direct to friends, colleagues and family. Thank you so much!
A.B Mold (18th September 2015)
I just wanted to thank you for the amazingly quick arrival of my new sewing machine and for your lovely goodie bags of really useful free gifts. In my fiftieth year I finally decided to buy my own machine rather than struggling with a hand me down from 1960, so choosing the right machine from the right supplier has been very important. After all the nail biting and indecision, your company has made it a pleasurable and very simple process.
My only problem is that I'm unlikely to be able to get back to work for days now...
Many thanks again
L.B. Bucks. (15th September 2015) Product purchased: Janome SMD Exclusive SMD3000 Sewing Machine
I recently purchased a brother FS 40 from @sewing machines direct. And cannot be more impressed with the service. It arrived in 2 working days. My parcel had 3 parts one of which was miss directed by the courier. I emailed the team at sewing machines direct, who replied almost immediately saying that they had sorted it and 3rd parcel came the next day. All I have is praise for them and will definitely be using them again and recommending them. The machine itself is wonderful as well. Seems to be managing whatever I do. And so much easier to use than my old Toyota. Happy all round.
D.T Oxford (11th September 2015)
I recently purchased the Janome 8050xl, ordered on a Thursday afternoon and it was delivered to me first thing the next day. Early days on using the machine but so far so good it is doing everything I want it to and more. Would highly recommend this machine and the company. Added bonus is the free gift.
H.T Cardiff (10th September 2015) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit
Hi I received my machine today and I love it! I want to say thank you for your prompt delivery and excellent service. Also I am very impressed with all the free things that came with the machine, again thank you very much. I won't hesitate to use you again and will highly recommend you. Regards
P.S-H. Staffs (8th September 2015)