Testimonials

Good job

Arrived today, quick delivery. Already pressed piles of bedding. Just what I wanted - quick and efficient.

L.B. Rotherham (13th April 2016)

Awesome service, awesome machine.
I chose this machine to replace my simple, but reliable Brother sewing machine. I ordered it on Sunday and received it on Tuesday together with the free gift. The machine is brilliant, alI I could ever wish for. The free gift is amazing and such good quality. I also ordered some thread for my Brother overlocker which arrived at the same time, this was also high quality thread.
I cannot recommend Sewing Machines Direct enough, fantastic prices, quality and service.

C.G. Berkshire (13th April 2016)

Hard to please but delighted!
I don't remember the time I last was so pleased with a companies customer service. Quick to answer my call, really knowledgeable, helpful and next day delivery! Amazing!
The machine itself was in pristine condition and I am absolutely delighted with it. I've already finished my first project on it and it has worked like a dream. I would be happy to recommend both the company and the Pfaff.

B.D. Hampshire (12th April 2016)

Arrived today, quick delivery. Already pressed piles of bedding. Just what I wanted - quick and efficient.

L.B. Rotherham (12th April 2016)

Great machine excellent service and fast delivery.

A.T. Powys (11th April 2016)   Product purchased: Janome SMD Exclusive SMD3000 Sewing Machine

Great machine.
I ordered my new Elna 6200 by phone as I wanted to know when it could be delivered as we were going away. I spoke to Russell who was able to answer all my queries about the machine and gave me a day on which it could be delivered. I was e-mailed with a one hour delivery slot on the morning of delivery and it arrived, along with a free gift of threads, accessories and scissors, within the specified time slot. The machine is fantastic! 60 different stitches and great storage within the machine. It also came with a 5 year guarantee-3years more than Elna.This is my 3rd Elna machine over 46 years. I would certainly recommend this company.

M.N. Southampton (7th April 2016)

I would just like thank you and your staff for the prompt service.
I ordered a Brother open toe walking foot on 4/4/16 at approximately 5pm and as promised my package arrived the next day.
I am immensely grateful for your prompt service, yet again. Thank You.

B.S. Truro (6th April 2016)   Product purchased: Brother F062N Open Toe Walking Foot Category Top Loading

Top Seller!
Excellent service, delivery was spot on. The Elna iron press is AMAZING, I am delighted with it and I am actually enjoying ironing!!

L.W. Norfolk (5th April 2016)   Product purchased: Elna SMD120 Plus Iron Press

This is an amazing machine, does everything it says on the tin threads easily stitches beautifully easy to use especially for a novice like me. I wouldn't hesitate to recommend it to anyone. I would also add the service I received from both Sewing Machines Direct and the courier was second to none.

F.B. Bridgend (5th April 2016)

Just wanted to say thanks very much for the new machine (Brother Innovis 350). It arrived dead on time and is brilliant so far. It's going to take a while to try out all the things it can do, so it's quite exciting. I'm really pleased with it and also your excellent service. The threads and scissors pack were a lovely bonus and will prove very useful. Thanks again.

L.G. Kent (31st March 2016)

Sewing Machines Direct....A friendly, reliable and efficient company to deal with.
I ordered a new 'A' grade electric sewing machine from this company recently. They were very knowledgeable about the proposed machine and able to answer all my questions. It was also at a very competitive price! The machine arrived promptly, on the day they said it would: well-packed and protected for travel.
Unfortunately, I had some difficulties with changing the presser feet on my new machine and they were very patient with me and went through all the steps with me over the telephone. They even sent me a new free presser foot changer through the post the same day so that I would be entirely happy with my purchase. Which I am!
There cannot be many online firms on the market who treat you almost as 'family' and who are anxious that the customer has the best possible deal - this firm is one of the few.

M.D. Kent (30th March 2016)

Thank you for such prompt service l received my machine within 5 working days. I have been a bit busy since I took delivery of the machine and have only been able to have a short time getting to know all the gadgets. What I have found out is that it is a very easy machine to use and I am sure I shall have many happy hours to look forward to especially when all the footballs on the telly, I would recommend this machine and this seller to everyone it was so easy and a very efficient service.

J.B. Selby (26th March 2016)   Product purchased: Janome 8050XL Sewing Machine

Great service; great machine.
Very impressed with the efficiency of your ordering system and the next day delivery service via DPD. Within a couple of hours of placing my order I was told it had been dispatched and the driver arrived well within the 1hr time slot I had been given.
My new Janome MC8200QC is a fabulous machine! I am delighted with it. Many thanks!

P.G. Hampshire (24th March 2016)

Excellent service!!!
I made the purchase order for one Elna 240 Explorer sewing machine on last saturday, and the machine had been delivered to me today (Wednesday) in Germany and by the way, with gift accessories!
I feel absolutely happy with the service of Sewing Machines Direct UK, many reasons, affordable prices, reliability and kind attention.
Here you have a new faithful consumer!

P.C. Germany (23rd March 2016)   Product purchased: Elna 240EX Sewing Machine

Fantastic service.
I ordered the Elna 6200 on Wednesday to replace my 20 year old machine. Delivered on Thursday, fantastic service!
Great range of stitches, the best function I have found so far is the up/down needle. Inspired to finish all those projects now.

C.C. Surrey (22nd March 2016)

Excellent Service.
I ordered my sewing machine late on Tuesday afternoon and it arrived here in France by mid-day on Friday. I chose an ex-display model, Pfaff, (which was £300 less than the same model on Amazon). There was no indication that the machine had been on display. It still had sealed bags holding the wires etc. I couldn't find the accessories so phoned Sewing Machines Direct and was directed to a storage box I hadn't noticed on the back of the machine. A friend had recommended the site to me and I would definitely recommend it to others.

C.W. France (20th March 2016)

Excellent hassle free service.
I spent a few days looking at different machines on different websites and then settled for the Janome 2015s after reading the description, spec and reviews on the Sewing Direct website. They offered the best deal and the whole transaction was processed without any fuss. I placed my order on Sunday night and received confirmation immediately. Monday morning I received an email to tell me my order had been dispatched and I would receive it the next day and on Tuesday morning I received a text message informing me of the one hour time slot of when my machine would arrive and it arrived on the dot. I couldn't be happier with my purchase and the service and would have no hesitation in recommending Sewing Direct to anyone and will definitely be using them again. And the free gift was an added bonus. Thank you so much.

S.H. Berkshire (17th March 2016)

On behalf.. of my better half.?.....After months of research, deliberation, cajoling and "testing" at our local Sewing Club, I submitted to purchase the above for my partner.
The item was delivered very quickly, well packed and with a very comprehensive "starter" Kit.
Exemplary Service, with very knowledgeable and professional staff, willing to explain things in as much detail as required.
A very well engineered and "solid" product.
"After-sales" service / help these days counts for a lot in my view.
It's all there, a joy of service and highly recommended.

J.W. Kent (16th March 2016)

Just wanted to drop you a line to say thank you so much for the prompt, friendly, professional service. The machine I ordered from you yesterday (Husqvarna Viking E20) arrived today as per the email, and it's absolutely first class. Really, I am thrilled to bits with it: less than two hours after signing for the delivery I was up & running and sewing a complicated applique panel, that's how brilliant it is to use! The free gift pack is excellent as well, what a great bonus. It feels like 'Sewing Christmas'!
It was a pleasure to deal with your company and I will definitely be recommending you to my sewing friends.

S.O. Hereford (15th March 2016)   Product purchased: Husqvarna H Class E20 Sewing Machine

I ordered my sewing machine on Monday afternoon at 15:50 and it arrived by 14:00 the following day. I couldn't be more pleased by the excellent service and am delighted with my new machine - not to mention the complimentary sewing thread and set of excellent scissors. I am new to sewing and have already completed my first project! I would thoroughly recommend Sewing Machines Direct.

J.M. Lancs (13th March 2016)   Product purchased: Brother LX25 Sewing Machine