Testimonials

Good job

I ordered on Sunday evening and the machine was with me on Tuesday. SMD kept me informed all the way. The machine was exactly what I hoped it would be and I'm looking forward to many hours exploring its capabilities.

L.M. N. Wales (27th March 2017)   Product purchased: Janome DKS100 Sewing Machine

I have ordered from SMD before and now wanted to replace my coverstitch machine. I phoned the company and placed the order at 4.10pm. After reading the t's & c's I realised that it said that orders placed after 4pm would be shipped out the next day for delivery. This meant that the order would go through on a Friday to be delivered the following Monday. However once the order was placed with SMD they then said that it would be shipped out that night for next day delivery! It has just turned up - I'm so impressed with the service yet again. It works out the box. Thanks SMD

S.T. Hants (24th March 2017)   Product purchased: Baby Lock Cover Stitch (BLCS 2) Cover Hemmer

This is the second sewing machine I've bought from this place. Again, the service is excellent, super prices, the people friendly and flexible. Everything si dealt with very efficiently. I've heard tons of very possitive feedback about this company from fellow sewers/quilters, and I have no doubt any problems would be taken care of immediately - although I can't say I've encountered any! I'm sure I'll buy from them again in future.

A.K. Derbyshire (24th March 2017)   Product purchased: Janome 2000CPX Cover Hemmer

Easy to order. Fast efficient service with great communication. Love my new machine. Thanks

S.T. Essex (24th March 2017)   Product purchased: Frister & Rossmann Jaguar 234DF Knitlock Overlocker

I did everything online I found them to have the best price plus extra options of items that would go with my machine at offer prices and the free gift was most welcome with all the extra thread plus other goodies everything was packed well and arrived in good condition It was easy to order online and paid safely online Delivery was excellent with next day delivery and estimated time of delivery within 1 hour by DPD

J.G. West Yorks (23rd March 2017)   Product purchased: Brother 1034D Overlocker

Excellent service, very good communication. I ordered a Brother Innov-is F480 sewing machine on Monday pm, delivered tues am. The sewing machine itself is everything it says and more and was a very competitive price. Thank you for your great service.

A.C. Glos (23rd March 2017)   Product purchased: Brother Innov-Is F480 Sewing and Embroidery Machine

Very pleased with the fast and efficient service given by this company.Love my machine,it was all i wanted from a basic machine.I was amazed to open the box of 50 assorted 1000 metre spools of thread,also the 5 pairs of scissors and assorted accessories will be very usefull.Will allways buy from this company above others

S.L. Norfolk (23rd March 2017)   Product purchased: Pfaff Smarter 160S Sewing Machine

Hi
Just to let you know i have taken delivery of Janome 8050XL, purchased online 18/3/2017.
All looks perfect.
I bought this for my wife Jeanette as a present for Mothers day.
The Machine looks like it will be perfect for her needs.
Delivery time was exceptional,
She has yet to Learn the Machine so can't comment on that yet, but she is over the moon at just having the needle threader.
Have given her your website address, so if she needs any bits she will be in touch.
Have a nice Day
Regards

M.M. Lancs (22nd March 2017)   Product purchased: Janome 8050XL Sewing Machine

Just to say a big THANK YOU, from picking up the phone to making a great deal with delivery next morning. You are unbeatable.
Thank god there are still businesses around like you who give value, service and a lovely friendly chat.
A very happy customer.

J.H. Glos (17th March 2017)   Product purchased: Brother Innov-Is F420 Sewing Machine

Brilliant every time. I have had about 15 to 20 machines off this company. I have recommended my pupils. Love the free gifts I get with each purchase. Love the next day delivery and the delivery tracking.

C.F. Warwickshire (17th March 2017)   Product purchased: Brother XR37NT Sewing Machine

This machine was a challenge for me as my last machine was a Singer treadle which still works well for the basics but I wanted more. I have had the Janome for a few weeks now. I love it but found the instructions a bit difficult. I am still struggling with threading the needle and cannot understand the buttonhole instructions. How ever when it's threaded it's easy to use does a great variety of stitches. Time will tell whether I can adjust to this modern piece of kit, but Ihave mastered my iPad so should be able to take full advantage of its features in time

B.J. Staffs (15th March 2017)   Product purchased: Janome J3-24 Sewing Machine

This machine was a challenge for me as my last machine was a Singer treadle which still works well for the basics but I wanted more. I have had the Janome for a few weeks now. I love it but found the instructions a bit difficult. I am still struggling with threading the needle and cannot understand the buttonhole instructions. How ever when it's threaded it's easy to use does a great variety of stitches. Time will tell whether I can adjust to this modern piece of kit, but Ihave mastered my iPad so should be able to take full advantage of its features in time

H.S. Cheshire (15th March 2017)   Product purchased: Janome 525S Sewing Machine (Special Edition)

My sewing class teacher and fellow pupils recommended Sewing Machines Direct and Janome and I am so pleased I took their advice. I ordered online on Tuesday evening and the machine was with me Thursday lunchtime at the time promised. Machine was well packed and free gift was a lovely bonus. Can't fault the company at all and am delighted with the performance of my Janome machine and am pleased I purchased the 6125c with the quilting package. Have already recommended SMD to a friend who has also just purchased.

D.M. North Yorks (15th March 2017)   Product purchased: Janome SMD Exclusive 6125QC Sewing Machine

SMD have been amazing. From the outstanding delivery service, to answering any questions I had, no matter how daft, SMD have excelled. I ordered my machine Tuesday afternoon and it arrived first thing Wednesday morning in pristine condition. I'm very happy with the quality. They truly are a lovely company and I feel confident dealing with them.

S.E. Wilts (14th March 2017)   Product purchased: Janome 8050XL Sewing Machine

I was very happy with the new sewing machine I ordered. It came very quickly and coped admirably with the mammoth curtain making session I had planned.

A.W. Herts (14th March 2017)   Product purchased: Husqvarna H Class E20 Sewing Machine

Having ordered my machine on Wednesday afternoon I had notice of delivery for Thursday morning. As this wasn't convenient I was offered 3 alternatives and opted to collect at my local Sainsbury's which was ideal. Your service is brilliant.

H.A. Warwickshire (13th March 2017)   Product purchased: Janome 8050XL Sewing Machine

Couldn't get better. Fantastic company to order from. The website is easy to use and gives all the information required. I knew which machine I wanted so I did not ring the customer services but the communication received from when I made my purchase was outstanding. I knew where and when my parcel would be here. The machine is fantastic and all the free extras and gifts are amazing. So pleased. I was recommended sewing machines direct and I would definitely recommend them to anyone. Thank you

P.T. South Wales (12th March 2017)   Product purchased: Janome MXL50 Sewing Machine

Hi Russell,

Just wanted to say thank you to you and the team for a super speedy delivery, and what looks like, so far, a great product.

Best regards,

S.A. North Ayrshire (11th March 2017)   Product purchased: Frister & Rossmann 580 Roller Press

Excellent next day service. Delivery came when promised. Real bonus to have 50 large spools of different colour cotton plus 5 good pairs of sewing scissors and 5 more bobbins, with tape measure and more needles. Very impressed! Machine is fine, and works well. Price same as Amazon but with no extra for next day service. Would certainly recommend company.

M.Q. Kent (11th March 2017)   Product purchased: Janome 2200XT Sewing Machine

My sewing class teacher and fellow students recommended you and Janome to me. I placed my order Tuesday night for a 6125QC and it arrived yesterday - am delighted with it and your speedy service (and the free gift!) and have been pleased to recommend you to a friend today.
Had recently had a bad experience with buying a cheaper machine which was faulty within a few months of purchase and am so pleased to have found you.
Many thanks.

C.M. North Yorks (10th March 2017)   Product purchased: Janome SMD Exclusive 6125QC Sewing Machine