Christmas & New Year Delivery / Opening Hours
Christmas & New Year Delivery / Opening Hours


Good job

Exactly as ordered, and delivered as speedily as promised. A very nice machine that is easy to use. The additional years of guarantee are also much appreciated. Thank you

V.B. Derbyshire (9th December 2016)   Product purchased: Pfaff Hobby 350P Embellisher

I only received my machine today, I have to say it's so far so good. When I bought my sewing machine it also came with a fantastic special offer deal of a free sewing kit which included a variety of threads, scissors and other accessories. I really liked that there was free delivery to Ireland and it only took 2 days to arrive. Overall I believe I got great value for money.

A.U. Ireland (8th December 2016)   Product purchased: Janome 2015s

Bought for my wife this has been a joy to purchase.Delivery was fast and this special edition has plenty of add ons to make this a fantastic deal.My wife has used it a few times already and found it to be easy to use. I have to recommend the machine and Sewing Machines Direct equally.

G.H. Stirlingshire (7th December 2016)   Product purchased: Janome 525S SPECIAL EDITION

I call my new machine Bella, she is all and more than I could hope for at an amazing fantastic price, I am very, very happy.

J.W. Spain (7th December 2016)   Product purchased: Pfaff Smarter 160S

I am loving the Hello Kitty sewing machine ordered yesterday arrived this morning, as it is for my grandaughters christmas pressy I had to give it a try and in my opinion it is a wonderful little first sewing machine, the needle threader on a small machine is a real bonus, the machine came with 50, 000 mtrs of beautiful thread and sewing kit, I have purchased from Sewing machines direct previously with the same 1st class service in all areas would reccomend.

J.B. Kent (2nd December 2016)   Product purchased: Hello Kitty Compact

Dear Sewing Machines Direct – thank you so much for the totally efficient way you have sold and despatched the Cover Hemmer to me – I am just about to open the box so that is the end of housework this weekend! Also thank you so much for the really generous and useful freebies pack – You made it so easy for me to get my hands on this machine – I am genuinely really grateful

J.D. Cambs (2nd December 2016)   Product purchased: Janome 2000CPX

I called up and spoke to Russell on the phone asking for advice on buying an Overlocker. He had several in a Black Friday sale, and as I had no chance of testing or trialling any of them (we live too far away from his shop) he gave me sound advice over the phone. For my needs, he suggested the Janome SMD644D. It arrived next day as promised, and is fantastic so far! The service he provides over the phone to the next day delivery, and free extras you receive, I couldn't be happier.

S.B. Cornwall (1st December 2016)   Product purchased: Janome SMD Exclusive SMD644D

I am new to machines but started on a course last wk. Came home and decided to buy one but wanted one similar to the one I'm learning on. After googling that machine it was rather expensive but found this one nearly same for less than half price and a free starter kit. I ordered wed aft and it was here thurs morn. Brilliant. Great service, great price. Very happy.

D.M. North Yorks (1st December 2016)   Product purchased: Janome 8050XL

I ordered an item which was competitively price via Sewing Machines Direct's website which went through smoothly. Unfortunately, I had reason to cancel the order. I phoned the company and spoke with a very friendly man who was very helpful despite the nature of the conversation. The refund was processed soon after. I would recommend them wholeheartedly due to this level of customer service.

A.W, Tyneside (1st December 2016)

Received machine promptly and its a dream the free gift was marvelous every colour cotton and the scissors are the sharpest I've ever had.

K.C. East Yorks (30th November 2016)   Product purchased: Janome 8050XL

Dream machine. Easy web site to use very clear.. speedy delivery. machine is bigger than expected .and looks impressive. must admit was scared to touch it to begin with as this is my first embroidery machine. but is so easy to use..i`m now looking around to see what can i embroider on... thanks

K.H. Hants (29th November 2016)   Product purchased: Brother Innov-Is V3

Very happy, delivered on time, best value, better then Ebay for this model. Spent my day sewing great !

S.L. North Yorks (28th November 2016)   Product purchased: Janome 8050XL

My new machine has arrived, at the stated delivery time. I haven't played with it yet, but so far your courtesy, professionalism and speedy response have been impeccable. Grateful thanks,

P.H. Glos (28th November 2016)   Product purchased: Janome 2015s

My sewing machine arrived the next day as promised. It is a joy to use and came with lots of accessories. I phoned the company for advice before buying and they were very helpful.

A.C. Lincs (27th November 2016)   Product purchased: Janome SMD Exclusive SMD2000

This machine is well made and easy to use. It has a good balance of features without being overly complicated. The instructions are easy to follow. This company were a pleasure to deal with. The staff on the phone were knowledgable and the service from ordering to delivery was first class. The additional sewing pack contains lots of useful items. Thank you.

G.C. Surrey (26th November 2016)   Product purchased: Janome 525S SPECIAL EDITION

Having decided on which machine I thought I wanted, I rang to confirm my decision and place my order. I spoke to Dave who suggested that another, considerably cheaper machine may be more suitable for my requirements. The machine, duly purchased arrived less than 24 hours later complete with all the complimentary extras, which in themselves are excellent. I have only had a brief play with the machine but it looks like it will definitely do the job! In addition, Dave told me to make a cup of tea, sit down and phone him again to discuss any details and features of my new toy if I was struggling to understand them! That's called going the extra mile! Thanks you, Dave and Team.

S.S. Cheshire (25th November 2016)   Product purchased: Janome SMD Exclusive SMD3000

Will not go anywhere else, best prices, best service and a excellent sewing kit for free, note: don't order accessories until you receive your item from sewing direct, I ordered additional items from amazon and wasted £40 as I received almost everything with my machine from sewing direct for FREE

D.P. Lancs (24th November 2016)   Product purchased: Janome 8050XL

I have never used an Overlocker before but decided to buy one. Ordered Sunday evening and delivered Tuesday morning - great service. I have been practising on the machine and all seems reasonably straight forward, time will tell.

J.T. N. Wales (24th November 2016)   Product purchased: Frister & Rossmann Jaguar 234DF Knitlock

After using another company and was let down with my purchase and after service, I bought my new Sewing machine from SMD, because I read the reviews and they sounded like they knew exactly what they were talking about. They did, I have since been back to purchase accessories for my machine and wasn't disappointed.

J.A. Berks (24th November 2016)   Product purchased: Janome 8050XL

The knowledge of the product bought was second to none taking time to explain what was what. The delivery was indeed next day even having ordered at 3 pm. Telephones answered promptly and when asked to call us back this was also done without undue delay. Having visited the shop I found everyone most pleasant and friendly and knowledgeable of all the products available. Always our first choice.

A.M. Mid Wales (24th November 2016)   Product purchased: Janome MC350E