Best machine I've had and I've had a few, easy to under stand but please read the instructions no matter how experienced you are saves a lot of time. I find it easy to use as its quite heavy and doesn't fly about like a lighter one. The bobbin is much easier to handle as its on the front of the machine and easier to see. It would suit first time users or someone who uses it all the time or even now and again , wish I had tried one years ago would have saved a lot of hassle.
M.R. Edinburgh (22nd October 2016) Product purchased: Husqvarna H Class E20
The sewing machine was bought from sewingmachine direct, they were prompt in despatch, with the courier excellent in giving 1 hour timed delivery. The sewing machine is superb, and all that could be wished for, easy to use with all the benefits of modern technology. The price is really reasonable for all that the machine delivers. I have a small issue with the instruction manual, no information as to how to use the automatic threader. It was easy to get the required detail from youtube, but if no internet was available I wouldn't have been able to fathom out how to do it. Also no real instruction as to how to use the different stitch patterns. Nevertheless, I would advise anybody, who has a sewing machine to update to this model.
R.M. Norfolk (22nd October 2016) Product purchased: Husqvarna H Class E20
Beautiful quality product with fantastic free gift included. Huge amount of thread in so many lovely colours , set of great quality scissors plus various other accessories. Price top class and excellent delivery time. I will definately use this company again Very, very happy.
M.D. Inverness-Shire (19th October 2016) Product purchased: Husqvarna H Class 100Q
Wow! What a great service. I ordered this machine on 15 October and I received it on 18 October. The machine was really well packed, and I was very surprised to r Evie an additional parcel and when I opened it I discovered a pack of five pairs of fritter and rossman scissors ranging from embroidery size to dressmaking size. Also included in the package were 12 5000m reels of overlocker thread in black, white and cream, which were actually on my shopping list for the weekend, being basic colours. A tape measure, seam ripper and a couple of packs of machine needles also included. The machine itself is brilliant. Having struggled with manually threading my old one, the puff threading of the upper and lower loopers is a real breeze. Very good value for money from this company, being £50 cheaper than Alexandra Palace knit and stitch exhibition, as well as having three additional free feet worth £70.
L.B. Kent (19th October 2016) Product purchased: Baby Lock Imagine 2 (BLE1AT-2)
This machine is awesome. Does excatly what it says. Having the extra feet is a bonus & saves you money. It glides through all material from your flimsey cotton to thick denim.Highly recommend this machine and the Sewing Machines Direct.
K.B. Leics (14th October 2016) Product purchased: Janome 525S SPECIAL EDITION
Just a quick thank you for the excellent service and fantastic speed of delivery.Extremely impressed with the price and the free gift is brilliant. Thanks very much.
D.H. Beds (11th October 2016) Product purchased: Janome 2015s
Thank you so very much for your excellent service. Having only placed my order yesterday afternoon just before closing time, to have my machine delivered to my door this morning before 10 am is close to a miracle. My husband was so impressed there's a good chance I'll be doing more business with you. Thank you once again - service of this standard is a rare thing these days.
D.P. Worcs (1st October 2016) Product purchased: Husqvarna Huskylock S21
Just to pass on my thanks for the way you have dealt with my order. Well packed and even the couriers were FAB. Machine and threads and scissors now hidden away for Xmas! Thanks again sewing machines direct.
P.F. CUMBRIA (29th September 2016) Product purchased: Hello Kitty Compact
This is the second time I have used Sewing Machines Direct and I cannot fault their excellent service. I ordered my sewing machine and it arrived the next day with a delivery company who texts you a timeframe for when you can expect your order (very helpful). The price of my sewing machine was very competive and the free gifts are wonderful. I have every colour cotton you could ever want and the scissors are great. This really sets them apart from other sewing machine retailers. My last order from them was over 8 years ago and it's great to see that their customer service has remained just as excellent. I will always make my sewing machine purchases from Sewing Machines Direct. Thank you.
K.S. West Mids (15th September 2016) Product purchased: Janome CXL301
I just want to say a big thank you for your prompt service. On Monday I received my order of the Pfaff 260c sewing machine as promised.
So quick and easy. Thank you once again.
J.C. Northants (15th September 2016) Product purchased: Pfaff Smarter 260c
I would like to add to your excellent testimonials. The machine arrived the following day just as promised and was so safely packed that being delivered upside down did not do any damage. I was replacing an identical machine so knew what to expect but the 'extras' were amazing. I am sure I now have enough thread to last a lifetime and the scissors were a nice surprise. I also liked the list of available accessories which I had not seen before and, I am sure, will be very useful. So, top marks for excellent service and going the extra mile. I thoroughly recommend Sewing Machines Direct.
S.H. Cornwall (14th September 2016) Product purchased: Janome SMD Exclusive 6125QC
Just wanted to thank you for your amazing service. I bought my sewing machine from you last year and have been so pleased with it. Yesterday I ordered some bits and by 8.40 am today they arrived. Your company certainly puts the Great In Great Britain.
L.M. South Wales (10th September 2016) Product purchased: Janome SMD Exclusive 6125QC
Taking time to write this review because service recieved from this company so excellent. Delivery was very quick, information on when to expect up to date and accurate and appreciated, so refreshing these days to get a one hour time slot! The big box of extras, threads, scissors and so much more, was better than expected, my daughter is thrilled and well set up for her fashion degree :) Many thanks
E.C. Derbyshire (8th September 2016) Product purchased: Janome 525S SPECIAL EDITION
I want you to know how thrilled I am with the service of your company. I recently purchased a Janome overlocker and could not believe the ease and efficiency in ordering and delivery. today, I received my Elna sewing machine and yet again the service was outstanding. The advice I received prior to purchase was perfect and my particular needs were addressed and proved to be perfect. I cannot thank you enough and have already advised my sewing colleagues to contact you.
Many, many thanks.
P.B. Surrey (5th September 2016) Product purchased: Janome 8002DX
I just want to say how unbelievably impressed I am with your service. You price matched the machine I wanted, then added extra free products. Ordering was easy, delivery was swift and absolutely on time. I wouldn't hesitate to recommend you. Thank you so much,
E.G. Warwickshire (1st September 2016) Product purchased: Janome 525S
I researched sewing machines extensively on the internet, and found Sewing Machines Direct gave the most straightforward, concise and comprehensive information about their models, and also gave a good account of their company, so that I felt reassured in my online purchase. The machine arrived exactly when SMD said it would and in excellent condition, and delivery was free (all remarkable as I live on the Isle of Skye). The machine has every feature I wanted, runs smoothly and is easy to operate. It is very competitively priced, and SMD provide a 5 year guarantee. They have astounded me with the enclosed free gifts including 50 reels of cotton and 5 pairs of scissors! I am a truly satisfied customer. Many thanks.
K.N. Isle of Skye (27th August 2016) Product purchased: Janome SMD Exclusive SMD2000
From down town Cornwall,just to let you know that the sewing machine arrived at 1135,can`t get better than that,anyways the Boss,wife,is highly delighted with the machine and with the rest of the items sent with it,now I can get her to maybe sew up my Archery trousers that I have just bought.
Anyway Thanks for a fast and very efficient purchase I am sure it will be getting a good work out in the coming weeks,
M.B. Cornwall (25th August 2016) Product purchased: Husqvarna H Class E10
I recently purchased a Babylock Ovation. Initially I chose the Evolution, and ordered that model, obviously having a senior moment. I emailed Russell to ask if I could change my order to an Ovation - no problem, all sorted out in a flash, and on a Sunday too. My overlocker arrived on Tuesday, an amazing machine and so easy to use. I am delighted and will be recommending Russell and team in future. Thank you all!
P.W. Staffs (18th August 2016) Product purchased: Baby Lock Ovation (BLES8)
Ordered Janome overlocker late Monday night. It arrived by courier 8.30 am Wednesday. Fabulous machine and it came with a free gift of 12 large reels of cotton, 5 pairs of scissors as well as needles, tape measure and stitch ripper. Would highly recommend this company, super service second to none.
S.F. Worcs (17th August 2016) Product purchased: Janome 8002DX
Yesterday I phoned Sewing Machines Direct after seeing their website. I spoke to Russell, who answered my questions (I was nervous after a bad experience with a different retailer) and I ordered a Husqvarna Viking E20. It arrived today and I have already used it to make some arm-covers for a sofa. It is everything I wanted in a sewing machine and I am looking forward to dressmaking projects. So, I add my five stars to the many other happy customers of this company, and in the future I will research companies with Trustpilot before I buy. Thank you Sewing Machines Direct :-)
M.H. South Wales (12th August 2016) Product purchased: Husqvarna H Class E20