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We love to hear feedback from our customers. Good or bad as it lets us know what we are getting right and where we need to improve. We love it when our customers contact us to tell us that we did something right or that one of our team was exceptionally helpful or even how they are getting on with their new purchase. Here you can see all the testimonials from current and previous customers, so why not grab a cup of tea or coffee and have a read through.

If you would like to add your own testimonial to this page, please email us and we will add it to the page for you. Or if you would prefer to leave a review on Trustpilot or on the actual product itself it is easy to do this. Simply click on the product page and add a review at the bottom of the page. As I said we do love feedback so we are making it as easy as possible for everyone to have a voice!


Really helpful service on the telephone, prompt delivery - the next day. The Sewing machine works really well, and is very easy to operate. I would fully recommend this company and the machine.

E.S. London (13th April 2015)

Thank you so much for the excellent service provided by your company during my recent purchase of a Brother LX17 sewing machine. It makes a refreshing change to deal with such an efficient company who really do know the meaning of customer service. The communication from placing the order to the goods being delivered was outstanding. The free gifts are very much appreciated - it will be a long time before I need to buy any more thread. I just need to learn how to sew. Once again many thanks.

D.L. South Yorks (22nd November 2014)

Comments: Received my machine yesterday thank you for the prompt delivery and all the extras included. I am very happy with the Brother LX17 sewing machine and look forward to using it on many occasions.

J.D. Leics (9th April 2013)