Really helpful. Gave advice without being pushy. Really good price. When I had a question about a design, they tested it for me to see what the problem was, even though it was nothing to do with them! Used them twice and would definitely use them again
J.M. Wilts (7th April 2017)
I ordered my machine on Saturday and picked it up from Sainsbury's on Tuesday. Really pleased with the machine and the extension table offer as I am a quilter. Good delivery service and will recommend SMD to my friends. I have had a play with the machine and love that I can sew without a pedal.
M.L. Hants (5th April 2017) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit
I am absolutely delighted with my new Pfaff 260 smarter sewing machine! I'd had my previous one for 40 years and was a bit wary about buying a new machine, would it be as good? I'm a keen home stitcher and always have projects on the go, dressmaking, repairs and soft furnishings Well it is fabulous, easy to use: what a boon having the bobbin right on the top, no more scrabbling about under the needle. Threading the needle, With the help of the nifty 'needle threader' is super easy & 'clip on' feet, so easy So far I love everything about this machine. The only extra I feel I need to purchase is a 'rolled hem' foot. I really didn't pay too much attention to the free gift........ but oh my, Frister & Rossman scissors, really worth having! & 50! Full size Frister & Rossman thread I don't think I'll ever need any other threads as long as I live! Superb machine, delivered the very next day with extras!!!
Z.L. Surrey (4th April 2017) Product purchased: Pfaff Smarter 260C Sewing Machine
I spoke to an advisor on the phone who was very good and steered me away from a more expensive choice for the sewing I do. I bought the machine I thought was best for my needs and it arrived the next day along with some goodies! It works well and I am getting used to a quieter machine than my old one.
A.W. Warwickshire (4th April 2017)
Delivery was very fast, and the Frister Rossmann surger machine I received is really lovely, plus the free gifts have come in really handy. When my main sewing machine dies I will be back to get a sewing machine from this company. I would definitely recommend to a friend.
K.A Hants (4th April 2017)
Many thanks for your help. I'm glad that my friend recommended that I should buy the sewing machine from SMD.
P.H. London (3rd April 2017)
Was really impressed with my overlocker, good quality and does a super job, makes a professional finish.
Also delivered quicker than I thought.
J.P. Staffs (3rd April 2017)
Two days after placing my order, the machine arrived, very well packed and protected. As previous reviewers have reported, there was an extremely generous assortment of accessories, including a large box of threads in a wide range od colours, a pack of useful scissors and a very good dvd for beginner sewing machine users like me. The machine is very good and I am looking forward to making use of it
E.N. West Yorks (3rd April 2017)
Bought a Janone 525S Sewing Machine (Special Edition) for my grand daughter's birthday after reading reviews on SMD and elsewhere. SMD offered a five-year guarantee + a huge box of thread + Scissors and bobbins and needles AND were £40.00 cheaper than anywhere else I could find. Sewing Machine + extras arrived the next day by DPD in the 1 hour time slot notified. Buying from SMD a bit of a no-brainer!
E.F. Dorset (1st April 2017)
Thankyou so MUCH for the excellent service AND product, Jenome 220XT, I ordered from you on Monday at 4pm and it was delivered at 12.40 the next day..... perfect
C.W West Sussex (31st March 2017) Product purchased: Janome 2200XT Sewing Machine
Absolutely amazing service. Ordered at lunchtime and all items were delivered promptly the next morning. I have not tried the sewing machine yet but everything arrived looking exactly as expected, and the machine is now safely stowed away in the bag I purchased here too. Thank you very much for a wonderful buying experience - A*****
N.S. Hants (30th March 2017) Product purchased: Husqvarna H Class E20 Sewing Machine
I ordered a Horn Nova Cabinet from Sewing Machines Direct but the dimensions of my Janome machine were very close to the limits of the lifting mechanism. No problem, a solution was immediately suggested by Sewing Machines Direct and the result was excellent
D.G. Kent (28th March 2017) Product purchased: Horn Furniture The Nova 1081 Cabinet
I ordered on Sunday evening and the machine was with me on Tuesday. SMD kept me informed all the way. The machine was exactly what I hoped it would be and I'm looking forward to many hours exploring its capabilities.
L.M. N. Wales (27th March 2017)
I have ordered from SMD before and now wanted to replace my coverstitch machine. I phoned the company and placed the order at 4.10pm. After reading the t's & c's I realised that it said that orders placed after 4pm would be shipped out the next day for delivery. This meant that the order would go through on a Friday to be delivered the following Monday. However once the order was placed with SMD they then said that it would be shipped out that night for next day delivery! It has just turned up - I'm so impressed with the service yet again. It works out the box. Thanks SMD
S.T. Hants (24th March 2017)
This is the second sewing machine I've bought from this place. Again, the service is excellent, super prices, the people friendly and flexible. Everything si dealt with very efficiently. I've heard tons of very possitive feedback about this company from fellow sewers/quilters, and I have no doubt any problems would be taken care of immediately - although I can't say I've encountered any! I'm sure I'll buy from them again in future.
A.K. Derbyshire (24th March 2017) Product purchased: Janome 2000CPX Cover Hemmer - Great British Sewing Bee Model
Easy to order. Fast efficient service with great communication. Love my new machine. Thanks
S.T. Essex (24th March 2017)
I did everything online I found them to have the best price plus extra options of items that would go with my machine at offer prices and the free gift was most welcome with all the extra thread plus other goodies everything was packed well and arrived in good condition It was easy to order online and paid safely online Delivery was excellent with next day delivery and estimated time of delivery within 1 hour by DPD
J.G. West Yorks (23rd March 2017)
Excellent service, very good communication. I ordered a Brother Innov-is F480 sewing machine on Monday pm, delivered tues am. The sewing machine itself is everything it says and more and was a very competitive price. Thank you for your great service.
A.C. Glos (23rd March 2017) Product purchased: Brother Innov-Is F480 Sewing & Embroidery Machine
Very pleased with the fast and efficient service given by this company.Love my machine,it was all i wanted from a basic machine.I was amazed to open the box of 50 assorted 1000 metre spools of thread,also the 5 pairs of scissors and assorted accessories will be very usefull.Will allways buy from this company above others
S.L. Norfolk (23rd March 2017) Product purchased: Pfaff Smarter 160S Sewing Machine
Just to let you know i have taken delivery of Janome 8050XL, purchased online 18/3/2017.
All looks perfect.
I bought this for my wife Jeanette as a present for Mothers day.
The Machine looks like it will be perfect for her needs.
Delivery time was exceptional,
She has yet to Learn the Machine so can't comment on that yet, but she is over the moon at just having the needle threader.
Have given her your website address, so if she needs any bits she will be in touch.
Have a nice Day
M.M. Lancs (22nd March 2017) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit