Testimonials

Good job

Comments: Good afternoon, I just wanted to say thank you for the speed in which you delivered my sewing machine - it arrive to-day! In 7th heaven! The reels of thread alone, I wan to leave the boxes open and admire all the colours! Dying to sit down and become familiar with the machine now......

J.M. Ross-shire (18th November 2013)

Comments: Thank you Russell for your help in sending me a replacement Bobbin cover for my Frister & Rossmann 976 very helpful and quick service.

L.A-S. Cumbria (15th November 2013)

Comments: Hi Russell. Received my sewing machine friday afternoon, (thank you so much for organising the courier!) I am so pleased with it, thank you for all the advice and brilliant customer service.
Many thanks again.

S.P. Cornwall (11th November 2013)

Comments: What great service. Ordered Friday afternoon, delivered Friday evening. Started sewing Saturday, Janome 110 is a great machine, I think it will be a real workhorse. The sewing thread and kit is really good, I was surprised at the amount of thread supplied, enough for every project I have. Thank you.

S.S. N Wales (11th November 2013)

Hi Russell. I have been singing your praises simply because buying from you was the smoothest transaction I have ever had and your so generous not charging postage to Ireland I still cant believe that, and the machine arrived two days after purchase.
I keep an eye on your site just in case I may need something else, remember I asked you about the smart iron but I think it's only available in America if you do happen to get them will you give me an email please and I will be the first to buy it.
I have a industrial machine but I prefer the machine I bought from you the next big thing maybe will be the embroidery machine but I will have to save up for a while for one of those.
I tried to log on to the Trust Pilot site but I came up as an error..

E.M. Ireland (9th November 2013)

Comments: Russell. Just to let you know the Elna 8100 machine we purchased is fab and just what i needed! Thank you for your advise. I'll defo be using you again. Regards.

C.P. Worcester (8th November 2013)

Comments: Hello! Now I had my Pfaff coverlock for about a month and I only want to thank you for all the help and good service with the delivery!
I am very pleased with the machine and everything!

A.H. Email (7th November 2013)

Comments: Paul delivered my new sewing machine at 14.45hrs.It is a lovely little machine and I look forward to working with it. Thank you also for the free gifts, they are very much appreciated and so was your excellent service. I will certainly be recommending you if any one asks my advice on purchasing a sewing machine. with every good wish for a successful future in you business from A Ballet Tutu by Elizabeth Mary

E.R. Liverpool (6th November 2013)

Thanks Russell, you are very helpful. I am so pleased I got my machine from you. I love my SMD2000 by the way! Kind regards,

T.B. Oxon (5th November 2013)

Comments: Hello Russell, Dave and Wendy, Just to say a big thank you once again for my new Janome MC6600P sewing machine. Nothing short of amazing, I am still being surprised by its capabilities. A special thank you to Wendy for her patience in demonstrating the machine. Also thank you to Russell for the follow up service regarding the needle threader. But most of all thank you once again for the wonderful, expert and friendly service you all provide. Highly recommended. Kind Regards to you all.

A.C. Herefordshire (3rd November 2013)

Comments: I do not normally send a review but I took so long to decide on finding a company online to buy my sewing machine from and could not be more pleased with the service and friendly advice given, I was helped with my decision on what machine to buy which was the SMD3000 and am thrilled to bits with it, I am at the moment just enjoying getting to know it but already know its s fantastic machine at a fantastic price . Highly recommend both machine and Sewing Machine Direct.

M.H. Carmarthenshire (2nd November 2013)

Comments: I received my machine (Frister and Rossmann 681c) the day after ordering as promised. Emails and texts kept me informed of the order process. Have now had a couple of days to play with my new toy. Frankly it seems to be outstanding value for money! It has performed really well - I've put it through it's paces and made a quilt from scratch including the free motion quilting to finish it off!!! I'm not saying that I'll stop dreaming of the top of the range quilting machines - but this will do nicely until I win the lottery!!:) Many thanks.

M.D. Cambs (1st November 2013)   Product purchased: Frister & Rossmann QE681C Sewing Machine

Hello. I keep meaning to email you regarding my sewing machine. I own a Brother XL550SE which I bought from you. After several phone calls I had to send it back to you for repairs a few months ago as the thread kept breaking. I don't know what you have done but I have had no trouble with it since. I am very bad at sewing so when it kept breaking it got very frustrating but now with it working so well, I have used it a lot.
Thank you so much

N.J. Email (31st October 2013)

Dear Russell, I'm really pleased with my Janome 5018 sewing machine. Having only ever owned an old Singer hand powered one before it's something of a revelation. Thanks for the advice about different machines when I rang. It was really reassuring when making such a big purchase. Thanks again,

C.G. Norfolk (27th October 2013)

Comments: wonderful service! ordered Frister & Rossman QE681 sewing machine at 4pm and it arrived 10.30 the next morning.
Excellent machine for a good price. very, very pleased. Thank you:)

C.M. East Yorks (27th October 2013)   Product purchased: Frister & Rossmann QE681C Sewing Machine

Comments: Hi I bought the SMD3000 delivered last Monday. It is a great machine and I'm very happy with it and the free gifts. In the maintenance section it doesn't mention oiling, I have always lightly oiled my machines is it not necessary with this machine. Regards

J.B. Norfolk (25th October 2013)

Dear Russell. I am pleased to say that I have received my Janome SMD3000 sewing machine in perfect condition and have had a little play with it and am delighted! SMD give a five year guarantee and I would be grateful if you could let me know if I have to register the guarantee or is your invoice sufficient proof should a problem arise. Many thanks for your fantastic service. Kind regards

P.B. Jersey (21st October 2013)

Comments: To Russell and Staff. Just a big Thank You for making my purchase of a new sewing machine last week so easy and hassle free. I bought a Janome SMD3000 and I am extremely pleased with it. The free gift was a lovely surprise and will be extremely useful. Thank you once again.

G-M.W. North Wales (19th October 2013)

Comments: To Russell and Staff. Just a big Thank You for making my purchase of a new sewing machine last week so easy and hassle free. I bought a Janome SMD3000 and I am extremely pleased with it. The free gift was a lovely surprise and will be extremely useful. Thank you once again.

G-M.W. North Wales (19th October 2013)

Dear Russell, Just wanted to tell you how pleased I am with the service I received when I bought my Janome SMD1000 from you. I have not used it yet as I only received it yesterday at 12-30. The time I was given for delivery was between 12-28 to 1-28 so spot on.
I was also pleased with the two free gifts of scissors and cotton, both first class quality. I would not hesitate to recommend your business to my family and friends or anybody thinking of buying a sewing machine.
I would also like to thank Dave who patiently answered my queries and Karen who was so helpful today.

J.E. Wirral (19th October 2013)