Dear Dave and Russell, You were quite right my machine arrived before me in Italy, Wednesday morning a bit delayed because Epiphany is a major fiesta here. I was so excited opening the box and finding everything as you had promised and even more delighted with all the thread what a lovely gift. I will recommend you to my friends and am looking forward to starting a new quilt project soon ...... When I finish unpacking from my holiday!
Thanks again for excellent service and for opening your showroom so early in the new year for the strange three "caught on camera!"
Alison. Email (9th January 2014)
I am extremely happy with the service given by you in regards to my purchase. Although you are obviously busy you took time to answer my queries on numerous occasions. The machine is wonderful it's teaching me new things every day. Normally your customers would have lessons on your premises but with the help of the manual I've managed to master many quilting and embroidery tasks. I've also recently downloaded an excellent utube video from Village Sewing US which gives lots of useful tips.
I highly recommend your company. It's certainly the best sewing machine shop we have ever dealt with and the Pfaff Quilt Expression 4.2 is absolutely wonderful too! Thanks again
C.E. South Wales, Sweden & Australia! (8th January 2014)
Hi Russell. Just to say thank you for a speedy delivery to Belgium, ordered my Frister Rossman Qe681c on Friday and it arrived Monday morning. Interlink tracking was also very good I have a bit of a play around but no embroidery stitches yet.
Thanks for your advice on fixing the extension table , it was really quite simple! Just me!
The extras included are much appreciated, the scissors seems very good , much better than my old ones and I will not need to buy thread for a very long time! Thanks again for the great service.
J.W. Belgium (6th January 2014) Product purchased: Frister & Rossmann QE681C Sewing Machine
Hi Russell. Many thanks for the superb service you provided with my new sewing machine - I'm busy making things already! I didn't realise the machine came with many boxes of cotton as well - a lovely surprise and great value for money. Hope you all have a good New Year. Best wishes,
J.H. Hants (5th January 2014)
Comments: Hi Russell. Just to let you know my machine arrived this morning just as promised. Already have it set up and had a play with it, delighted.
You have certainly lived up to all the good comments I have read and wouldn't hesitate in recommending your company.
All the industrial feet I use on a regular basis fit the machine so thank you for advising me of that one and the free gift was really good much better than I expected. Thank you once again. Best regards
M.B. Herts (4th January 2014)
Hi. Thanks. It has arrived and I am speechless !!
In a few days, when I have calmed down, I will will write you the most favorable review. Glad I bought. Thank You. Kindest regards
M.C. Merseyside (3rd January 2014)
Comments: Just wanted to thank you for the great service, I received my Janome SMD3000 on time and its great. Also thanks for the extra goodies. Fantastic
W.D. Essex (2nd January 2014)
Hi Russell. I am amazed and thrilled with the new sewing machine and all the free gifts.
My husband bought me a singer for Christmas which we returned as it was faulty.
I found the janome and your site late Sunday evening and I started sewing yesterday evening.
The thread and scissor gift was a delightful surprise.
I am a little overwhelmed by your exceptional service, the quality and value, and the fantastic delivery of interlink express.
Even the simple things where you respond personally to emails and the fantastic tracking service where I could follow Ryan's progress. This allowed my husband to carry on with his day and plan to be in for the delivery. (4 minutes early).
I will recommend you and interlink for your exceptional service, please feel free to use this review on line and pass on my praise to interlink.
F.B. Cornwall (1st January 2014)
A quick note to say a BIG thank you for your excellent service.
The sewing machine was a Christmas present for my wife; it arrived Monday 23rd December and has been well received - she loves it.
Thanks again for your prompt, and efficient service.
Wishing you a Happy New Year,
A.W. Lincs (30th December 2013)
Comments: hello. i haven`t had my elna 6600 qd2 a year yet but thought i had to tell you i am still loveing her very much and i am so pleased i picked her. i am learning slowly and being poorly on and off haven`t spent very much time with her. but when i do she does what is says on the tin. still things to try with her like twin needle for one but will get to that when i fee the need. thank you for all the help you gave me when i spoke with you on the phone when i 1st got her. i would like to wish you a very happy new year.
H.C. Malaga (30th December 2013)
Comments: I just wanted to thank you for an unbeatable service. My sewing machine arrived so fast and on Christmas Eve - my gift to myself!.
The courier was excellent in providing a one hour delivery window allowing me to plan my day around it.
The service you have provided is second to none and I would highly recommend anyone to buy from here.
The free gift with the machine is phenomenal and will help a beginner like me get started straight away.
Just excellent all round SMD - thank you for making my Christmas!
J.P. Cumbria (24th December 2013)
Comments: My new machine Elna 6600 and packages arrived at 10am today having been ordered yesterday afternoon- excellent service. Thank you
A.A. Roxburghshire (21st December 2013)
Comments: I just wanted to say what fantastic service I have received from your company, you were recommended through sewing forums and I order my machine Wednesday 18th afternoon and I received it 9.00am this morning, what amazing service thanks you
S.H. Lancs (19th December 2013)
bonjour, je viens de recevoir ma machine !! Merci beaucoup pour votre envoi rapide ! Merci pour les cadeaux, votre amabilité et votre disponibilité !
Je suis très contente j'ai commencé des vêtements sans faire les finitions car j'attendais la machine : je vais pouvoir les finir ! belle journée à vous
Johanna. Email (18th December 2013)
Just to advise that the sewing machine arrived today at the time specified.
First class service by yourselves and Interlink Express, many thanks.
Best wishes for Christmas,
H.W. Derbyshire (18th December 2013)
Hi Russell, Liked the first Frister QE681 so much I'm ordering one for my daughter-in-law. Hope you're not out of stock!!
D.W. Berks (18th December 2013) Product purchased: Frister & Rossmann QE681C Sewing Machine
Thank you for such a great service. It arrived as said on the Tuesday . It works beautifully and such a great price, many thanks.
J.T. Cambs (16th December 2013)
Hi Russell, Just to say my machine arrived two days ago. So far, I am delighted with it. Thanks for your help in deciding which was best for me,
M.W. Warwickshire (12th December 2013)
Comments: Just wanted to say thank you for such a good service. Ordered Thursday arrived Friday at the time you said it would, even during the busy Christmas build up. Excellent communication from placing the order to it arriving. Can't wait to start sewing (with the help of lessons from my mum!!)
K.H. Warwickshire (12th December 2013)
Dear Russell. What a fantastic service. We followed the tracking all morning whilst writing our Christmas cards and the delivery arrived exactly on schedule. We even knew the name of the delivery driver and had been watching his progress around the area. I only wish other companies could use the same system instead of the phrase, delivery will be between 7 am and 8 pm !!
I look forward to the lull after Christmas Day so I can unwrap and start learning about the overlocker.
Thank you very much for your help so far. Regards
K.H. Hants (12th December 2013)