Comments: Hello, My husband bought a sewing machine for my birthday in May and had it delivered to Port de Pollença in Mallorca. It arrived in less that one week from order. I have only just been united with it and was very surprised to find the free pack of goodies which also included a European adapter. Amazing attention to detail! I would highly recommend this supplier. Thank you
Gillian. Glasgow (22nd July 2014)
Comments: Hello. Just like to thank you for making the purchase of my new Janome so easy it was delivered the next day after I'd place my order over the phone. I am delighted with it & the free gifts its great value will recommend to my friends
M.G. North Yorks (20th July 2014)
Comments: Incredible service!!! Thank you so much for restoring my faith in online shopping. Ordered my machine Tuesday and unfortunately was out when delivery was attempted Thursday afternoon. Redelivered Friday morning. Also the free gift is a super touch. Recommended to the other folk who dealt with «the other company» and I shall use you for any other items I need! Many many thanks!
G.Y. France (19th July 2014)
I'd just like to say how very impressed I am with the speedy delivery (18 and a half hours!) of my order. Now that's what I call service!
A.D.J. Leigh on Sea (18th July 2014)
On Friday 13th I received the sewing machine that arrived perfect, I am really happy with your most efficient and fast service, machine does work perfectly, I also want thank you for sending the plug adaptor.
With no doubt, your company is highly recommended.
A.V. Spain (18th July 2014)
I'm happy to inform that we received the machine today just as you have promised. I would like to thank you for very good service and help with this order.
There were no reasons to give you anything but the full five stars and I was really happy to recommend to anyone looking for a new sewing machine.
P.R. Finland (18th July 2014)
Comments: Dear Russell,
Just a quick note to thank you for the quick service for my sewing machine. I ordered at 2-30 on Monday afternoon and it was delivered at 9-00am the following Tuesday morning. Fantastic to get 5 boxes of threads and a pack of scissors FOC. My lovely sister Ellie recommended you an expert when it comes to sewing machines and anything to do with sewing. Thank you for being so helpful on the phone yesterday.
K.L Worcester. (17th July 2014)
Just to say that I am an upholstery student from Brockenhurst College and my lecturer recommended this sewing machine and your website.
I purchased the Janome SMD 3000 on Monday the 16th June and happily received it today. I have already opened and started to use it, and love it.
Thanking you for your kind and efficient service
S.K Dorset. (17th July 2014)
Just to let you know that my sewing machine arrived this morning.
Thank you for your quick delivery service.
Thank you and looking forward to using my new wonderful sewing machine
I.S. Isle of Lewis (10th July 2014)
Amazingly speedy response by telephone. Really helpful advice delivered in a lovely friendly way. Many thanks for your help.
G.T. Email (7th July 2014)
Comments: Dear Russell. Just a note to let you know my Baby Lock Evolution was delivered as promised, what excellent service and advice I received from yourself and staff. I cannot thank you enough.
I can highly recommend you to all my friends and any perspective buyers.
J.S. North Yorks (4th July 2014) Product purchased: Baby Lock Evolution (BLE8W-2) Coverlocker
Comments: Hello. I just wanted to say a really big thank you. About 5 weeks ago I ordered a Janome sewing machine from you and it arrived 2 days later, in the exact one hour delivery slot you suggested. When the machine arrived I discovered that in addition to my nice new machine (fantastic), you had also included scissors and sewing thread and a whole lot of extras I hadn't expected. You may have mentioned these on your web site but I had missed it so I am over the moon. Thank you; your service could not have been bettered in any way. Hope you have a great summer. Best wishes
A.N. Lancs (1st July 2014)
Hi Russell, I just wanted to express my thanks for your service. The machine arrived yesterday as promised and was left with my neighbours as requested. The machine is great and the sewing pack is a real bonus.
I will be recommending you to any of my friends who are looking for a new machine. Thanks again,
K.D. Lancs (27th June 2014)
Comments: I recently had need of your help with my janome your mechanic was prompt to reply and put things right and a new part was sent promptly after a telephone diagnosis Excellent service so much so that I am purchasing the same model from you for my daughters 40th birthday this week. thank you
G.S. Cornwall (25th June 2014)
Hi Russell, I purchased the Elna 745 Ex Demonstrator machine from your website a couple of weeks ago. I'm absolutely thrilled with it. I've never used an overlocker or cover stitch machine before, but after a few goes at rethreading it and reading the manual it's stitching beautifully, and I'm just finishing off my first dress finished with it. I just wish I had more free time to spend sewing!
Thanks for all the thread and everything extra too, it's lovely that you include it. I'm still working my way through all the thread that I got with my first sewing machine (SMD 762) from you about 4 years ago, which is still going strong, and hence why I chose you for my overlocker too.
I've still got to write a review, but it's on my list to do, you've always been helpful with machine choices and when I've had queries over accessories and parts in the past, yet I've never noticed that I could leave a review, so will be thrilled to.
K.D. Gloucester (24th June 2014)
Hi Russell, Thank you very much for being so efficient and arranging for a replacement cover for my new machine to be sent so quickly.
H.B. Middlesex (19th June 2014)
Comments: Bought a Elna excellence 720 last November needed an ultra glide foot ordered yesterday , arrived this morning. Just a little note to say thank you for your excellent service.
E.O. South Wales (13th June 2014)
Hello I am writing to say thank you very much for such amazing service,my overlocker arrived this morning at 8.30 am less than 24 hours from ordering!! It works a treat I have already used the piping foot which is brilliant. thanks as well for the big bag of goodies what a treat. All in all i am very delighted with my purchase and your service,result ,one very happy person. Kind regards
C.S. East Yorks (7th June 2014)
I would like to say thank you for making the purchase of my new Janome so easy. Online ordering online was very easy and delivery was as it said on the box! The courier arrived at the alloted time and the machine has been in use already. Many thanks.
M.M. Hants (6th June 2014)
Hi Russell, Thank you so much. All is now clear - I am very grateful.
As I said on the telephone, I am so impressed with your service. I am delighted with my machine and I think the help provided by you and Dave has been fantastic. Thank you very much. I can't promise not to call you again but thank you. Best wishes
Marion Email (4th June 2014)