Testimonials

Good job


Comments: Dear Wendy. I want to thank you for your immense help, patience and professionalism in helping me choose a sewing machine as a birthday present. Importantly, this is alien territory to me as its for a beginner so your advice was invaluable. The Brother LX25 arrived the very next day as promised. Excellent customer service and delivery. Thank you very much.

R.F. Beds (13th September 2014)   Product purchased: Brother LX25 Sewing Machine

Comments: Thank you for such excellent service.
My machine arrived exactly at the time given in perfect order.
I am now enjoying the benefits of my new Janome and also my free gifts.

S.R. Glos (12th September 2014)

Comments: Hi Russell - just to let you know the trolleys arrived exactly on time - as always. I have to say that I was worried initially buying sewing machines on line but I really cannot recommend your company enough. All the sewing machines are excellent, the delivery perfect and the customer service perfect. Online advantages and great prices with good, old fashioned service. As you may have gathered, I am delighted. Many thanks again.

H.V. Cornwall (11th September 2014)

Comments: I ordered my super cool sewing mashine from you 7 years ago and i think its about time to write a review!!!
i recieved my wonderfull janome smd1000 and together u send me amazing free gifts (5 boxes of infinite thread in all the imaginable colors, accesories, foots, box of super quality scissors and so many more i cannot recall) i swe away all those years and still i have lots of thread. i cannot thank u enough for ur great services. although the machine traveled a great deal of distance across europe-england to crete-the box arrived in great packaging and condition. and so many free but essensial gifts inside!!! i was SO HAPPY!!!
i totally recomend sewing machine direct to everyone and 7 years after sewing with that great machine i have only wonderfull things to say about your services. THANK U LOTS OF LOVE FROM SUNNY CRETE.

E.A. Crete (11th September 2014)

Dear All, I just wanted to say how delighted I am with my Pfaff 1050 and with the service I have had from your company. I am a Matron at a boarding school and I do have quite a bit of sewing to do. It`s great that your machines come with the sewing machine kit, and with the five-year guarantee. Really reasonable price too! This is so much better than anything on sale on Ebay! Many thanks,

C.K. Dorset (8th September 2014)

To you all at Direct Sewing Machines. I would like to thank you all for a very fast efficient service and delivery of the Horn Hideaway Table. The only downside was it took about 12 days for the template voucher to get to Horn’s!!! Something you had no control over. All is received now and ready for use. Thank you again. Kind Regards

A.T. via Email (8th September 2014)   Product purchased: Horn Furniture The Hideaway 34 Table (White)

Comments: I just wanted to say how impressed I was with your service. I ordered my Brother overlocker on Wednesday afternoon and it was delivered with free delivery on Thursday morning! I was kept informed every step of the way and am absolutely delighted with my new machine. Thank you so much - will definitely use your service again

J.A. - Tyne & Wear (5th September 2014)

Hi Russell, I just wished to say thank you for the wonderful service I received from your company.
My Janome 6019QC sewing machine ( a birthday present from my family ) was ordered on Tuesday afternoon and arrived exactly 48 hours later & free of delivery charge to N Ireland. I knew exactly when to expect it as the delivery company DPD emailed me earlier.
The actual machine looks fabulous and I am extremely grateful for all the freebies which came with it.
I would definitely recommend your company for its efficient service.
Thank you

Heather via Email (4th September 2014)

Comments: Just a quick note to say thanks for the magnificent service. My new overlocker has just arrived, all present and correct, and I must say your delivery system is the best! This is the 4th machine I've purchased from SMD, and I never hesitate to recommend you.

F.S. West Yorkshire (31st August 2014)

Comments: Thank you so much for a brilliant service. You kept me informed, delivered on time with a smile, free gift very very useful and a very well made carry case at a reduced price. Result a happy customer who will never go anywhere else!

A.M. Oxfordshire (31st August 2014)

Thanks Russell. As I said I'm very impressed with your company and each time I need a machine I have a great experience. I'll continue to recommend you to anyone I can- My mother recently bought herself a couple of machines and was incredibly impressed too. Many thanks!
http://www.gracelamming.com

Grace Lamming, Textile Artist, Designer and Seamstress (29th August 2014)

I rang up and was helped make my choice as i was unsure..im so glad i did. My sewing machine came amazingly fast and my freebies are soooo good..real quality items. i bought a bag too..thats brilliant too..real sturdy. i love my new machine and after messing about looking at other unhelpful retailers first im so glad i found you ..i would not even bother trying elsewhere should i need another machine or parts ect..id just head straight here. i truly believe your prices cannot be matched and the customer service is outstanding. A very helpful, experienced and patient company, thank you so much.

S.D. North Humberside (28th August 2014)

Hi I just wanted to thank your company for a very efficient service. Having ordered my machine on Wednesday lunchtime it turned up here, in France, at lunchtime today, Friday. I was very pleased and thought it was very thoughtful that an adapter had been included. I now have to sit down and figure out how it works as my old machine was an 1963 electric Singer!
So Thank you once again

S.S. France (23rd August 2014)

Comments: I am over-the-moon with my new Frister & Rossman Cub TLX, it is a fantastic machine for the price, sturdy and quiet. Thank you for the great price, speedy delivery and the very generous free gifts.

L.M. Yorks (23rd August 2014)

Comments: Just a quick note to say thanks for the magnificent service. My new overlocker has just arrived, all present and correct, and I must say your delivery system is the best! This is the 4th machine I've purchased from SMD, and I never hesitate to recommend you.

F.S. Halfax (22nd August 2014)

Good morning Russell. Regarding my order I received the over locker on Tuesday as you promised, I think your delivery system is wonderful, (so thank you), the machine works fine, and all set up for me and ready to go, I have never done any sewing in my life, I was in the building trade up to retiring, but I thought I would like to have a go, “I think you might say a senior moment”. I am dreading having to thread all those different things, but I do not like to be beet. so I will get there in the end I suppose. they call me in the family the gadget man. so once again, thank you for a brilliant service. Kind Regards

J.M. Cheshire (22nd August 2014)

Hi Russell, I am writing to thank you for replacing the VapoJet on my wife's ElnaPress. She was delighted when she opened the parcel, which came today. It is her third Elna Press over the past 30 years and she wouldn't be without it. Thanks again and kind regards,

N.B. Devon (22nd August 2014)   Product purchased: Elna SMD120 Plus Iron Press

Comments: Just received my Janome 6260QC machine and like to say I am over the moon with your fast delivery service, amazing.. Looking forward to using my new machine and ooo thanks for the free gifts will certainly come in very handy. Will be recommending Sewing Machines Direct to my friends!

C.U. Notts (22nd August 2014)

Hi, I received my overlocker. Thank you very much for great service and very good and fast delivery. Thank you,

B.B. London (21st August 2014)

Dear Russell, I just wanted to let you know that I am delighted with the service you provide and, having had a little time to 'play' with my new acquisition after getting in from work. I can't wait for the long weekend to really get stuck in. Regards

M.S. Lancs (21st August 2014)