Gosh, that was quick and efficient! Overlocker arrived before noon, and I really appreciated all the extras supplied. Now for a bit of serious work on a learning curve!
You are great to do business with. And I will tell everyone on Ravelry so!
Until next time
J.K. Ireland (15th October 2014)
You are amazing, and the machine is pretty amazing too. Thank you so much for your prompt service.
S.D. Cornwall (11th October 2014)
Thank you for the excellent service. The Janome overlocker and SMD 4000 arrived safely. I have had a quick play around with them and look forward to using them in the next few weeks. Your delivery service was superb and the parcels arrived at the time stated. Thank you for the additional embroidery foot. I will have no hesitation recommending you to students.
A.R. Norfolk (11th October 2014)
I'm a happy bunny! Arrived at lunch time and I've spent a couple of hours using it. I never bothered to look at your 'free gift' and just assumed they would be tat! My apologies for that, good scissors and loads of thread. I'm amazed.
N.R. France (10th October 2014)
Hi Russell, Thank you for your wonderful e mail. I have just threaded my overlocker as you said and it WORKS BRILLIANTLY. Thank you again for your help. Will be overlooking EVERYTHING now.
S.L. Dorset (10th October 2014)
Hello Russell, Just to let you know that I'm thrilled with the fast and trouble free delivery of my new Brother machine to my address in France. Your company has really got its products and customer service arrangements right. I am absolutely delighted to have the perfect machine delivered, together with much appreciated useful sewing gifts, with a few days of ordering. Well done to everyone concerned, you are a credit to British retailing.
L.N. Dordogne (8th October 2014)
After my machine `died` last week I decided to do some research on the internet to see what was available in order to make up my mind.
When I came across this Company I looked no further as they had lots of choice, in fact to many, but after a weekend of browsing I had finally got it down to 2 machines.
The gentleman I spoke to was very pleasant, extremely helpful and able to answer all the questions I had. This does make one feel confident in dealing with such a Company as nothing was any trouble and what he did do was make me realise that in downgrading from the embroidery machine, which I had and would no longer require, I needed to have a higher spec model than the one I had been interested in.
I have always been a lover of Janome (Newhome) machines and had a memory craft machine for which the parts were no longer available so in fairness I would not have been happy with the machine I had selected.
I placed my order on Monday and on Tuesday morning it arrived at the time given (why everyone cannot do that is a mystery) and how pleased I am that I took the advice given, the machine is a dream and still does all the things I want it to, many of the things my previous model had done and in fairness some things I may never want, but the option is now there (I can live without embroidery) it is SMD4000
The price is very competitive and what can I say about all the free gifts that came with it - very welcome and of an extremely high quality, I will never buy cotton again or scissors, it is a very generous gift for which I am grateful.
Would I recommend this Company - YES I will to anyone I know who wants a new machine or just wants to upgrade or as I did downgrade. Long may they continue to trade
B.S. Co Durham (8th October 2014)
Hi, I would like to say thank you for such good service regarding my
order for a Pfaff sewing machine. Really pleased with the machine and it
arriving the day after I ordered was truly amazing. Good service will recommend you to all the ladies in my sewing circle.
M.M. Dorset (4th October 2014)
Russel, Machine arrived safely. Absolutely superb service and communications from both you and your carrier. It's a pleasure to do business with you. Many thanks
S.H. Lancs (3rd October 2014)
Thank you for the fast service and great price. Ordered late yesterday afternoon and arrived before 10 am today. My wifes extremely happy with the kit that came with it.
P.R. N Yorks (2nd October 2014)
Hi Russell, It's been a busy time with family visiting and only just had time to try out my SMD3000 - love it! So easy to use and so much better than my old one that it makes sewing is a dream. Thanks for all your help.
J.T. Alicante (1st October 2014)
Thank you very much for your prompt and helpful reply. I look forward to spending lots of time using this lovely machine and this PDF is exactly what I was looking for.
C.S. Inverness (28th September 2014)
I purchased a Janome sewing machine last week for my sons girfriend and wish to send my thanks for your help and guidance - her birthday yesterday and she is very pleased!
G.W. Mid Wales (26th September 2014)
Hi Russell, this is just a note to let you know that the sewing machine arrived yesterday afternoon at my destination, all is well, and many thanks for the free bee's very kind of you, I will be trying it out some time today and if I have a problem I will contact you as soon as
P.M. Spain (25th September 2014)
Would just like say well done and thank you for such a fantastic service!
I ordered my first ever sewing machine from you on Monday evening after going on a beginners course last Saturday and really enjoyed it. The status of my delivery emails were fantastic and arrived on the very first minute of my delivery time! I was even more pleased to receive my sewing starter kit as I'm truly a beginner so I've got everything to get started here's to happy sewing!!! Thank you
N.T. York (24th September 2014)
My machine has arrived, less than 24 hours after it was ordered.What impressive service!
M.D. Staffs (23rd September 2014)
Hi , Received my Brother Overlocker today ,many thanks for your excellent service and all the additional items included, first class service from a first class company. Kind Regards
S.H. Dumfries and Galloway (21st September 2014)
Comments: Hi, I would just like to say thank you and your carrier interlink for the prompt delivery of my Pfaff overlocker. I ordered about 2 p.m. yesterday, and it arrived at 8.55 a.m. this morning. I have been using it all day, and I am wondering why I have not bought one of these before! This is the third machine I have bought from yourselves and I am very pleased with all of them. Thank you.
D.P. Devon (20th September 2014)
HI Russell, Sewing machine arrived this morning 11am (10am UK) I make the about 36 hours from order to delivery In deepest rural France. Many Thanks
G.B. France (19th September 2014)
Comments: hi Russell,just to let you know that i received my ironing press yesterday as promised and i have used it today,i must say i am very impressed with this machine and also with the service you provide it is excellent. many thanx.
M.H. N Ireland (13th September 2014)