The SMD website was easy to navigate, descriptions well written, comparisons available to help you choose, considerable savings and choice. Reading the reviews helped me decide on the machine - "could work on machine with baby next door" was one of the answers I was looking for. For £199 I got a Janome SMD2000 which is silky smooth sewing, layers of thick fabric no problem at all, a brilliant bobbin threader, brilliant foot pedal - not too fierce nor hyper sensitive, clear dials so I can lengthen or widen my stitches, clear manual and generous tools, spare bobbins and kit. This also came with a huge number of coloured thread and pairs of scissors. I ordered my machine at 11pm and received it less than 24 hours later. Just brilliant AND I SAVED £100.
F.C London (1st June 2015)
I purchased Baby Lock Embellisher. Machine arrived promptly. It was securely packed and was as stated.
R.S. Kent (29th May 2015)
I have to say that this order was the first time I have used Sewing Machines Direct but I have been very impressed by the ease of ordering and also the ease of contact. These are as important as getting a good deal when you purchase anything. Thank you.
G.H. Derbyshire (28th May 2015)
I am really pleased with my SMD 3000 and am enjoying using it and all its features. I will certainly be recommending SMD to my students and friends.
I have sent you another order which is already on its way. Excellent service. Thanks again
J.P. Carmarthenshire (27th May 2015)
Thanks Russell what a star! Will be putting this on the Facebook Inveran Lodge page – I am so happeeeee!
R.Y. www.inveranlodge.co.uk (26th May 2015) Product purchased: Elna SMD120 Plus Iron Press
I ordered this item on the Bank Holiday weekend it arrived within 2days working days excellent service. I am extremely pleased with the product, i was unsure about purchasing online because I had never actually seen this Steam Roller however I took the plunge and wish I had done it years ago. I highly recommend Sewing Machine Direct for their commendable service and highly competitive prices.
B J Dudley (25th May 2015) Product purchased: Pfaff 560 Roller Press
Easy to use overlocker machine
Brother compact overlocker machine is very easy to operate. It has all function clearly marked. Machine runs quite smooth. Easy carrying. Excellent choice.
N.K. Leicester (18th May 2015)
Excellent service and very helpful.
I had been considering buying an over locker for some time, but was very confused about which one to buy. After a long chat with a very helpful lady About the benefits of machines in my price bracket. She recommended the Brother 1034D as I will be mostly dressmaking and this model has a free arm facility and an easy threader. The machine arrived the next day. The courier sent a text in the morning with a delivery slot of 1 hour which was great, as no waiting in all day!! I've used the machine and I'm very pleased with it. Thanks SMD!!
J.B Manchester (15th May 2015)
Hi, I spoke to David on Monday about a problem I had with my machine. He was very knowledgeable, sorted my problem by sending me some stretch needles. I should like to thank both him and you for your excellent customer care and to let David know I was able to finish my granddaughters dress in double quick time using the needle he sent.
S.K. Lincs (14th May 2015) Product purchased: Frister & Rossmann 6423 Sewing Machine
As always, an excellent, fast and efficient service.
Pfaff Quilt Expression 4.2. This is the third machine that I have bought from SMD and replaces the Pfaff Quilt Expression 2048 that I bought in 2007 and have worn out. Russell always answers email queries promptly and the service from SMD is fantastic. I am very happy to use and recommmend SMD.
M.S. Oxon (13th May 2015)
Brother Sewing Machine INNOV-IS 955
Great machine well built good looking easy to set up can't wait to spend more time on learning all its functions.
A.R Southampton (13th May 2015)
Excellent delivery service; clear, concise, up-to-date instructions for delivery times. Machine was adequately packaged. Prompt processing of the order. I am 57 years old, I would class myself as an enthusiastic slightly sporadic sewer. My mum sewed as did her mum. I will have a go at most things, from furnishings, curtains and fitted covers for settee and chairs to making my family's and my clothes. I tend to learn by mistakes trial and error. My last machine was a Janome. (30 plus years old). A similar Janome model to the Brother was a lot more expensive. I was swayed by the fact I have a Brother knitting machine which is still working after 30 years. For which some of that time it was stored in a cellar! I don't expect to be sewing as much as I have in the past, or for 30 more years! The sewing machine is everything I wanted as regards functions. Automatic buttonholes, overcast for neatening raw edges, a range of fancy stitches, twin needle (not tried yet). I am looking forward to buying the needle to sew the 'heritage' type stitches. It sews lovely on lightweight cotton and a heavier drill. As yet these are the only types and weights of fabrics I have sewn. Button-hole foot a real treat, my last machine was a 4 step type! I feel inspired to try lots of different projects. It is light-weight (unfortunately I should have ordered a bag, being a cheap skate I thought my old case would fit over it- it didn't!) the only negative is that it is a bit flimsy on the bobbin cover and in the bobbin area, parts that were metal on my old machine are plastic on this. But knowing this I will just be careful. Also the bit to store the tools is odd it slides out and the tools are packed in a bag concealed in the arm. Would have liked a drop down like the Janome. The reviews of the machine and company were helpful in deciding which machine to purchase and indeed to use Sewing Machines Direct.
A.S. Nottingham (13th May 2015)
Thank you Russell. By the way, I am very pleased with my machine (as I am with my overlocker which I bought from you a couple of years ago!)
Excellent service as usual. Regards
A.B. Berks (12th May 2015) Product purchased: Frister & Rossmann QE681C Sewing Machine
Frister & Rossmann QE681C
Really great to deal with and no question unanswered. Buying was easy and as promised next day delivery. Had a couple of problems and Russell talked me through steps on phone which was really helpful. As to the machine it's really great, nice and although haven't used all stitches yet I think will be a great little machine. Booklet with it was far better than I thought as many are either minimal or an encyclopaedia. I'd recommend anyone to purchase from Sewing Machines Direct as their customer service is excellent Help and advice is there whenever needed and no matter how much experience you have in sewing they explain without making you feel an idiot. Well done SMD
D.H. RHYL (11th May 2015) Product purchased: Frister & Rossmann QE681C Sewing Machine
Hi Russell , Just to say excellent service from start to finish. My order was with me the next day. Very helpful team and would highly recommend. Many thanks for your help. Have a great weekend. With many thanks
A.P. Norfolk (8th May 2015)
Hi Russell, Thank you for your email, sorry I didn't reply yesterday, I wanted to get home and check all was well before replying. I am happy to report all is well and I would like to complement you on your excellent delivery service! To get next day delivery was amazing. Kind regards,
C.B. Edinburgh (7th May 2015) Product purchased: Horn Furniture The Tall Hobby Chair
I am sending this e-mail to express my appreciation on receiving the Janome XL601 sewing machine. I felt I needed to do this not only to say how well designed and soundly constructed the machine is, but also to register my appreciation on the speed of delivery and the level communication provided to effect this. All-in-all a job well done. I look forward to using the machine and with all the facility it is obviously intended. I will be contacting you in future regarding extras etc.
C.T Winchester (7th May 2015) Product purchased: Janome XL601 Sewing Machine
Sewing machine delivered next day, lightweight just as described. Exactly what I was looking for a good basic lightweight machine to be able to make curtains sew a hem or change a zip.
D.C Hampshire (6th May 2015)
I was impressed to receive my new SMD 3000 sewing machine within 24 hours of ordering it. I found SMD to be very efficient as I did the delivery company Interlink who delivered exactly when they said they would. Although I haven't used my new machine as yet, I have read the Instructions Manual from cover to cover & it has a lot of similar functions to my old machine (New Home) so I feel I will master it quite quickly. What a bonus to receive so many boxes of threads in a rainbow of colours, particularly when I know the cost of buying one of these spools locally, plus a set of scissors, bobbins etc. I'm thrilled with it all & would have no hesitation in recommending SMD to anyone.
M.C London (5th May 2015)
Hi Russell, I just wanted to say that I received my insert today and am very pleased with the Horn table. It actually even better than I thought it would be! Thank you for your efficient and friendly service. Kind regards
L.V. Staffs (4th May 2015) Product purchased: Horn Furniture The Hideaway 34 Table (White)