Quick Delivery, no problems
I wanted to upgrade my Janome with another with some more functions. SMD offered a new Janome machine with all the new functions I was after and at a great price, better value I'd seen at the John Lewis clearance/special buy promotion. Ordered and it arrived next day delivery, plus the courier offered pick up at a local shop meaning I didn't need to stay in. The free gift of treads and scissors were an added bonus and have been greatly appreciated
G.C Bristol (5th July 2015) Product purchased: Janome 8050XL Sewing Machine
I purchased a Brother Innov-is 10A for my wife on sunday and it was delivered on the tuesday morning at 9.am what a great service from a very good company. Easy to use web site and the machine is brilliant to, has this was the first computerized machine she owned it is such a simple machine to use.
Anthony Sutton (4th July 2015)
I spent a lot of time researching which machine to buy and eventually settled on this one. The price was £50 cheaper than other retailers which was great and they also offered a free carry case and set of needles too. I ordered online at about 2pm and the machine was with me the next morning. Fantastic service and wouldn't hesitate to order from them again.
G.D Argyll (26th June 2015)
My machine arrived today, as predicted. Plus the lovely freebies, thank you very much.
The machine was to replace a 22 year old Elna (computerised) and very expensive, with at least 150 more stitches than I ever needed.However it stopped, terminally mid project. I mostly make clothes for my children/grandchildren, so I just wanted a decent sewing machine with the same sort of features that I was used to, minus all the embroidery stuff. I was very apprehensive about my purchase. However, so far, it seems perfect. It's very intuitive to use, stitches well with a small but good selection of useful stitches, and the latest project is now back on track.
Who knows, I may even be tempted to start quilting. And I love the needle threader.
Many thanks for the rapid delivery.
M.C. Dumfries & Galloway (25th June 2015) Product purchased: Husqvarna H Class 100Q Sewing Machine
Excellent service. Fast and speedy delivery, with given time slot for arrival. Superb packaging. Item as described and very good value for money. Works efficiently and very easy to thread. DVD was clear and easy to understand and was well backed up by the Instruction booklet. I would certainly use this company again and have no doubts about recommending it to anyone.
N.H Worcestershire (25th June 2015)
I'm in shock !
Product is excellent and very good value. Service and product knowledge are beyond perfect and I highly recommend this company - nothing is too much trouble; they are in a league of their own.
M.A. Surrey (25th June 2015) Product purchased: Janome SMD1000 Sewing Machine
Janome Sewing machine
I am thrilled with my new sewing machine and very impressed with the wonderfully prompt service! It arrived the next day after I ordered! The machine is great and very good value PLUS I received a huge pack of sewing threads and scissors for no extra charge! Thank you Sewing Machines Direct!
P.D Bristol (25th June 2015) Product purchased: Janome 8050XL Sewing Machine
I bought the basic machine after years of struggling with an "all-singing, all-dancing" one which cost a fortune and was always going wrong. This is a robust little machine and has straight and zig-zag stitch, which is really all I need. The customer service by telephone, to tell me two little pieces of information which were not covered in the instruction book, was friendly and helpful.
D.F Preston (24th June 2015)
Thanks again for my new love, this sewing machine is the best I ever sewed with.
T.Z. Germany (23rd June 2015)
Baby Lock Eclipse 2
I bought an ex demo self threading overlocker. It is in excellent condition and well packaged. All communications by phone and email were answers promptly. Very good customer service
K.B. Lincoln (22nd June 2015) Product purchased: Baby Lock Eclipse 2 (BLE1DX-2) Overlocker
Great little machine
Really pleased with my new machine that is not only lightweight but produces excellent stitch quality. Helpful staff at SMD responded quickly to an additional email after machine ordered and were able to include additional foot in with original order.
D.I. Berkshire (20th June 2015) Product purchased: Husqvarna H Class 100Q Sewing Machine
Hi Russell. I LOVE this machine, it is just right for me !
I can't stop sewing with it !
Thank you so much for your help, excellent advice and patience.
I shall recommend you to everyone (whether they sew or not !) regards
W.D. Conwy (18th June 2015) Product purchased: Janome DKS30 Sewing Machine
Ordered the machine late afternoon and received before noon the following day - wow! The machine was recommended by a craft club my wife has recently joined so I bought this as a present. It's brilliant, well made with lots of features.
J.H Holyhead (15th June 2015) Product purchased: Janome SMD1000 Sewing Machine
Thank you for you super quick delivery and I hope to have hours of fun with my new machine. Taken a pair of curtains up already! Kind regards
V.N. Cornwall (11th June 2015) Product purchased: Janome 8050XL Sewing Machine
Just to say I`m thrilled to bits with my Elna 6200 sewing machine (ex demo) which arrived yesterday. The sewing threads, scissors and other bits will come in very handy. Such a great service once again from SMD, thanks very much.
L.W. Wigtownshire (9th June 2015)
Delighted,with service and Machine
As a lover of Elna Sewing machines of over 30 years-I'm delighted with my latest Elna 2800.It sews like a dream.Looking forward to many happy years sewing.
C.G Worcestershire (7th June 2015)
The best little machine I've ever had
I was very surprised with this machine, it's compact and very well made with a lot of features you normally find on a more expensive, it works a treat and I have not found any faults, I would recommend this product to anyone .
K.C Widnes (6th June 2015)
Elna 6200 This is the second Elna machine that I have purchased from SMD as I previously bought the 6600, from the initial phone call to ask Russel about machine details etc, to the delivery time the whole buying procedure was excellent. I ordered the machine at lunchtime on Friday and my machine was here by lunchtime Monday. The complimentary sewing threads, scissors, needles etc are a welcome bonus and will certainly be put to good use.
Great company to deal with.
L.W. Stranraer (5th June 2015)
All I can say is WOW!! It arrived this afternoon to my home in France and I LOVE IT!! What a fabulous machine and what GREAT service!!! I can't wait to start quilting and sewing for my grandchildren and the rescue dogs I support in Romania and Bosnia!!! You even sent an adapter for the French plug!!! WOW WOW WOW!!
M.F. Jassay, France (3rd June 2015)
Excellent offer on A grade machine. Was delivered free within 24 hours and completely satisfied; machine was brand new, boxed with manufacturers 3 year warranty. Within a short time had it up and running perfectly which was very pleasing given next best price for a 'perfect' machine was £70 more. Considering Sewing Direct also included some £60 of cottons/scissors etc for £10 this was a great deal. Well done Sewing Direct.
R.G KENT (3rd June 2015)