Hello, I just wanted to thank Karen for her help and patient advice when I placed my order yesterday for the Janome JP760. I received texts/emails all the way to keep me informed of the progress of my order so I could plan my day and get on with things. My delivery window was 1142-1242hrs and the courier arrived at 1145hrs! I can't believe the incredible customer service I've received. Still a bit stunned actually and just wanted to send a huge and enthusiastic thank you to Karen. I shan't hesitate to recommend your company to anyone who wants not only good prices but also to deal with real human beings who know what superlative customer service really means.
J.K. Essex (9th February 2016)
Wow great customer service and price. I love my new Frister & Rossman 681C. The freebies are fab too. Many thanks, will definitely recommend.
J.W. Scunthorpe (4th February 2016)
Fantastic service ordered Friday had it delivered Saturday. This machine is a beast compared to my lock stitch and over locker I have, I'm still playing around with it at the moment testing out all the stitches but what I've seen so far I don't know how I've managed without it. Great price too would definitely recommend Sewing Machines Direct.
K.L. Rotherham (2nd February 2016) Product purchased: Baby Lock Ovation (BLES8) Coverlocker
Absolutely delighted with new sewing machine. Best package deal around with all goodies. Great delivery service. Top supplier! I will definitely buy again from them.
C.P. London (2nd February 2016)
I received my Janome Jem Platinum 760 very promptly and well packed. I was delighted with the free gifts that were as good as advertised and very useful. I am going to start quilting straight away! Thanks
L.D. North Yorks (1st February 2016)
Spot on service.
Can't fault the service provided. Next day delivery and exactly when notified. Delighted with the machine. Simply purrs along tackling thick seams and fabric with ease. Easy to follow instruction booklet and plenty of accessories for day to day sewing. The gift of cottons and accessories was very well received, I don't think I will ever need to buy thread again! I am glad I purchased the carrying case both for protection and ease of transportation. I look forward to many happy sewing hours. Thank you Sewing Machines Direct.
S.H. Beds (31st January 2016) Product purchased: Frister & Rossmann 6423 Sewing Machine
Horn Foldaway sewing table.
Excellent quality and 24 hour delivery. Highly recommend.
A.B.Cumbria (30th January 2016)
I ordered a Brother Innov-Is-55 machine on Wednesday and received the competitively priced machine and several free gifts on Thursday. I have no hesitation in recommending Sewing Machines Direct.
D.B. Surrey (25th January 2016)
Bought a Pfaff 160S a fairly basic machine at a very good price. It is light and portable and so much quieter than my old one. It was delivered next day together with a complimentary sewing kit ( I don't think I will ever have to buy any thread again!!! ) . Excellent service, fast and efficient .
N.W. Midlothian (21st January 2016) Product purchased: Pfaff Smarter 160S Sewing Machine
Very fast (and free) delivery.
I'm very happy of my choice, I've received my Brother 3034D in only a few days, faster than some websites!
The price was cheaper than on other websites, delivery was free, and in addition I got several gifts!
Do not hesitate, I strongly recommend Sewing Machines Direct!
E.A. France (21st January 2016)
Bought a Frister & Rossmann Cub TL sewing machine from sewing machines direct for my mum. The service is fantastic as within 4 minutes from when I bought it, they had it picked, packed and marked as dispatched. The delivery is super quick as they use Interlink express and offer free next day delivery. In one of the emails you receive there will be a follow my parcel link, which will allow you to track your order on the day it is due to be delivered. I would highly recommend sewing machines direct.
J.W. Suffolk (21st January 2016)
Just a quick line to say many thanks for your efficient service, and price, on my recent order of the Elna Sewing Machine 2600.
I have ordered it for my Daughters 30th Birthday in April, and I know she will be ‘over the moon’ especially with the extra gift of scissors and machine thread.
J.O. Oxfordshire (19th January 2016) Product purchased: Elna 2600 Sewing Machine
Love my new sewing machine. Very helpful service and delivery next day.
S.L. Huddersfield (19th January 2016)
Excellent service and customer focused.
I have no hesitation in awarding the highest rating on the grounds that I have received an excellent service. This company is customer focused and nothing was too much. After sales and advice is also another strand of the company's excellence!
A.S. Plymouth (19th January 2016)
Amazing service. Ordered at 15.00 on Wednesday and delivered at 9.50 on Thursday !!
L.M. Cornwall (19th January 2016)
Excellent service start to finish
Received my Elna 2800 exactly as promised. I had done my research for a new machine and had called AND twice advice was great. Found a machine at great reduced price. No pressure to buy anything not reduced price! Came with loads of extras. Delivery spot on. Can't fault them .
S.M. Coventry (17th January 2016)
Excellent service and goods.
Next day delivery, totally unexpected but very welcome. Model J3-18 looks brilliant, half the weight of my old Toyota and twice the functions - really looking forward to auto needle threading!! Yet to test.
Free gifts exceeded expectations over 50 threads and set of scissors set me up for years to come!
J.C. Llandovery (17th January 2016) Product purchased: Janome J3-18 Sewing Machine
Fantastic service! I ordered my Overlocker and it arrived the next day. The Overlocker arrived with cotton already threaded onto the machine so I was able to have a practice with it immediately. I love it!
E.W. York (14th January 2016)
I would just like to say thank you for your prompt service. The Janome DKS100 machine arrived at 9.30am the next morning and it is everything I hoped it would.
J.H. Essex (13th January 2016)
Having spent quite a while trying to find a budget machine at a decent price for my daughters Christmas present, I am so glad I chose Sewing Machines Direct. I spoke with Russell over the 'phone and he was so helpful with all of my queries & the machine came promptly the next day.
My daughter was so happy with it & also loved all of the additional free items, brilliant!
Their customer service was second to none, very impressive, something you find less & less nowadays.
Well done, you should feel very proud of yourselves guys.
Thank you for everything. 6 stars out of 5 from me.
G.V. Essex (12th January 2016) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit