Having owned a Frister Rossmann sewing machine for years, I chose one for a Christmas present for my daughter. Within a day I had an email to say it had been dispatched, then constant updates on its arrival and the chance to give an alternative delivery address when I saw I would be out. I arrived on time and safely. Excellent service and delivery, better than any other online shopping site I've used. Just hope the gift is used and enjoyed as much as my machine has been.
D.B. Devon (15th November 2016) Product purchased: Frister & Rossmann 6434 Sewing Machine
After looking at various sites on line for a basic starter machine for my daughter, I acted on a recommendation for both this company and the Janome SMD 500. I spoke to someone on the phone to clarify a couple of points, and check it was suitable, and they were extremely helpful and friendly. This particular machine came with a five year guarantee, and all the freebies were great. The machine arrived on the next working day. Excellent service.
C.J. East Yorks (14th November 2016)
Happy Quilter. Easy to navigate website. After having researched and compared different machines on various websites I settled on a Janome 6260QC. I ordered it and less than 48 hours later I was happily trying out my new sewing machine. No fuss, no delays one of the best on line shopping experiences I've had.
P.W. Co. Durham (13th November 2016) Product purchased: Janome 6260QC Sewing Machine
I am an existing customer since April 2016, had a problem, an engineer Dave rang me back we discovered that there was a manufacturing assembly error, arranged for new machine to arrive the next day. Service was fantastic, your staff and couriers kept giving me updates on its arrival, less than 24 hrs from talking to Dave new machine arrived. I was very impressed and will certainly recommend your company to friends.
L.D. Surrey (11th November 2016)
My partner was looking for an entry level machine for her granddaughter as a Christmas present. She did her research on her smart phone and soon decided that a Husqvarna E10 or E20 was the one she thought best suited her needs. I then shopped around on the 'net and found SMD. Put simply theirs was the lowest price for the machine (there was a second site but they were out of stock !!). To make matters even better the price included a FREE Sewing Kit (1000mtrs/50 reels cotton + 5 bobbins + 5 pairs scissors + tape measure + seam ripper + 2 packs x 5 needles) + FREE delivery and offered a £25 soft carry case for ONLY £10. I ordered the machine on Sun paying with PayPal (which is essential these days) and on Mon got my first text to say that InterLink Express would be delivering the parcels the next day. As we weren't going to be in we were given options to reschedule the delivery, have it delivered to a safe place, collect from a very local collection shop or as we chose delivered to a neighbour. Sure enough the parcel was delivered on Tue between 10:08 and 11:08 to our neighbour with me getting text messages at every step of the way. The parcels were in pristine condition and my partner is over the moon with her purchase as I am sure will be her granddaughter when she gets it at Christmas. This is how internet shopping should be - simple, competitive, professional and prompt. We would highly recommend SMD to anyone looking to buy any of the products they offer - First Class !!!!
D.L. Cheshire (10th November 2016) Product purchased: Husqvarna H Class E20 Sewing Machine
Brought the Janome Overlocker, as we already have a Janome sewing machine, for my partner. She is extremely happy with the ease of use and the build quality looks up to Janomes normal high standards. Sewing machines direct offered a quick and free delivery with a price promise. First class service.
J.L. Notts (7th November 2016) Product purchased: Janome MyLock 644D Overlocker
Called Russel, got great advice, ordered on line a few days later, was advised of delivery date 36 hours later, however that didn't suit me. I requested a change of delivery day, which was confirmed and I got the call with plenty of time to be home, with minimum time off work. I have yet to find such service anywhere! The sewing machine is fantastic, great value for money and the extras received as part of the package in the sale are amazing! A fantastic Christmas present for my daughter.
M.M. Fife (7th November 2016) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit
I have recently purchased a Janome TXL607. The service was excelent, it came next day early in the morning, with lots of gifts too. The sewing machine is a dream, it was easy to set up and start although I only had experience with a beginner sewing machine. I am very very happy!
G.B. Worcestershire (7th November 2016)
I bought the Janome J3-18 as an extra lightweight basic machine I could use in the house during the dark cold winter evenings instead of having to lug my higher spec machines back and forth 100yds from my studio. The machine arrived within 24 hours and is in good running order. It's hard to rate the machine itself as I'm used to more expensive ones but it does what it says on the tin and I have completed 2 projects on it. Fast efficient service from SMD with an easy to use website.
C.W. Dorset (6th November 2016) Product purchased: Janome J3-18 Sewing Machine
From the moment I entered the site things looked good, they got better my Machine arrived spot on time at my door. I love my Janome 525S and I love this site.its a site to trust. Fab-u-lus
N.Y. Kent (5th November 2016)
Well packages and in perfect condition on arrival. A better machine than we actually expected. Solidly built with a strong. The free selection of threads was a great extra and very generous, thanks!
I.M. Merseyside (3rd November 2016) Product purchased: Pfaff Smarter 160S Sewing Machine
Customer services were most helpful with the selection of this sewing machine, which was delivered free of charge by next day delivery. I ordered a Janome SMD 500, which was considerably reduced in price as it was ex-display. The purchase was for a 12 year-old, who is very creative but a novice with regard to machine sewing. As the machine has many functions, I was concerned that it may be too complicated for a beginner. However, it is perfect. The young person has embarked on a few projects already and has been inspired to explore more advanced sewing. As the website suggests, the machine is robust and suitable for beginners and those with sewing experience. In addition, the SMD 500 arrived with a super-generous free gift including an extensive range of cottons, several pairs of scissors and other essential accessories. Many thanks to Sewing Machines Direct.
J.B. Northants (29th October 2016)
Machine is a dream to sew with. Delivery was amazing and the free gift had my daughter jumping for joy.
E.C. Suffolk (26th October 2016) Product purchased: Janome 8050XL - Includes Extension Table & Sewing Kit
Wow, fab machine everything I wanted and more, I love It! . Instructions book clear and machine simple to use. Threads and scissors such a bonus, perfect for the new or experienced person. Service first class, delivery perfect. I received my sewing machine within 24hours of order, I was contacted about my order through out the whole process. Highly recommended.
S.M. Co Durham (26th October 2016) Product purchased: Pfaff Smarter 160S Sewing Machine
Best machine I've had and I've had a few, easy to under stand but please read the instructions no matter how experienced you are saves a lot of time. I find it easy to use as its quite heavy and doesn't fly about like a lighter one. The bobbin is much easier to handle as its on the front of the machine and easier to see. It would suit first time users or someone who uses it all the time or even now and again , wish I had tried one years ago would have saved a lot of hassle.
M.R. Edinburgh (22nd October 2016) Product purchased: Husqvarna H Class E20 Sewing Machine
The sewing machine was bought from sewingmachine direct, they were prompt in despatch, with the courier excellent in giving 1 hour timed delivery. The sewing machine is superb, and all that could be wished for, easy to use with all the benefits of modern technology. The price is really reasonable for all that the machine delivers. I have a small issue with the instruction manual, no information as to how to use the automatic threader. It was easy to get the required detail from youtube, but if no internet was available I wouldn't have been able to fathom out how to do it. Also no real instruction as to how to use the different stitch patterns. Nevertheless, I would advise anybody, who has a sewing machine to update to this model.
R.M. Norfolk (22nd October 2016) Product purchased: Husqvarna H Class E20 Sewing Machine
Beautiful quality product with fantastic free gift included. Huge amount of thread in so many lovely colours , set of great quality scissors plus various other accessories. Price top class and excellent delivery time. I will definately use this company again Very, very happy.
M.D. Inverness-Shire (19th October 2016) Product purchased: Husqvarna H Class 100Q Sewing Machine
Wow! What a great service. I ordered this machine on 15 October and I received it on 18 October. The machine was really well packed, and I was very surprised to r Evie an additional parcel and when I opened it I discovered a pack of five pairs of fritter and rossman scissors ranging from embroidery size to dressmaking size. Also included in the package were 12 5000m reels of overlocker thread in black, white and cream, which were actually on my shopping list for the weekend, being basic colours. A tape measure, seam ripper and a couple of packs of machine needles also included. The machine itself is brilliant. Having struggled with manually threading my old one, the puff threading of the upper and lower loopers is a real breeze. Very good value for money from this company, being £50 cheaper than Alexandra Palace knit and stitch exhibition, as well as having three additional free feet worth £70.
L.B. Kent (19th October 2016)
This machine is awesome. Does excatly what it says. Having the extra feet is a bonus & saves you money. It glides through all material from your flimsey cotton to thick denim.Highly recommend this machine and the Sewing Machines Direct.
K.B. Leics (14th October 2016)
Just a quick thank you for the excellent service and fantastic speed of delivery.Extremely impressed with the price and the free gift is brilliant. Thanks very much.
D.H. Beds (11th October 2016)